Samsung Card Customer Center phone number (+ reissue cancellation, loss report) and call center agent connection Consultation method time Website (+ agent) | Find branch locations nationwide | Branch closure days | Let’s find out about business hours.
You can check available customer center information when you need to reissue, cancel, or report loss of your Samsung Card.
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Samsung Card Customer Center Phone Number (+ Re-issuance Cancellation Loss Report)
Samsung Card Customer Center Phone Number
Samsung Card Customer Center Phone Number
Samsung Card Customer Center ARS consultation is provided via voice or screen over the phone. ARS is available 24 hours a day. This consultation is a paid service and a fee will be charged for use. The Samsung Card customer service phone number is as follows:
Samsung Card Customer Center Representative Phone Number: 1588-8700
Loan application: 1588-8600
Report loss, limit approval: 1588-8900
Card application: 1688-1133
Early repayment: 1688-5045
Sending usage details, income deductions, and sales results: 1599-8700
English consultation: 1688-8751
👇 Check below for more information.
Go to Samsung Card homepage
Samsung card reissue
If you do not apply for reissuance after reporting the loss of your card, you can have it reissued with a new card. If you find the lost card, you can cancel the loss and use it again.
You can apply for re-issuance through the Samsung Card website or by calling Samsung Card’s main phone number (1588-8700). Alternatively, you can apply by visiting the nearest Samsung Card Customer Service Center with your ID card. If you have registered your existing Samsung personal credit card or Samsung corporate individual card in the Samsung Pay app, you can apply for ‘Samsung Pay exception use’ by reporting the loss and applying for reissue at the same time.
When applying for ‘Samsung Pay exception use’, you can use your existing registered card as Samsung Pay for 7 days after reporting the loss. For more information, please contact a counselor at Loss Report/Limit Approval (1588-8900).
👇 Check below for more information.
Apply for reissue
Cancel Samsung Card
If you would like to cancel a specific card, please use card cancellation. If you want to cancel all Samsung cards you own, you can use the Samsung Card withdrawal application service.
👇 Check below for more information.
Go to cancellation
Report loss of Samsung card
If you report the loss of the card to the Samsung Card main phone number (1588-8700), use of the card in the Samsung Card + App Card app will automatically be stopped, preventing fraudulent use.
👇 Check below for more information.
Go to report loss
Samsung Card Call Center Consultant Connection Consultation Method Time Website (+Counselor)
Samsung Card Customer Center consultation methods include chatbot Sam, email consultation, sign language consultation, and ARS. Chatbomsam is located at the bottom right of the screen of the Samsung Card homepage or app.
Through chat consultation, everything from guidance, inquiries, applications, and reports can be processed quickly. Call center agent connection hours are only available from 09:00 to 18:00 on weekdays.
👇 Check below for more information.
Click here to apply for consultation
Find the locations of Samsung Card stores nationwide
Samsung Card members can issue cards right away. Cards can be reissued or replaced due to loss/damage, etc. by visiting the customer service center. As the type of direct issuance card varies depending on the center, please be sure to call and inquire before visiting.
In areas where there is no customer service center, business can be handled through the Samsung Card website or main phone number (1588-8700). The branch is closed on weekends and public holidays. Please refer to the table below for Samsung Card branch locations nationwide.
Find a store by branch
Seoul Hanam Daejeon
Suwon Gwangju Daegu
Changwon Gimhae Others
Samsung Card Customer Center phone number (+ reissue cancellation, loss report) and call center agent connection Consultation method time Website (+ agent) | Find branch locations nationwide | Branch closure days | Find out about business hours.