Those who are busy and do not have time to visit Shinhan Bank can do most of their work through the customer center. In this article, we have summarized information on Shinhan Bank’s customer service center phone number, business hours, and duties. If you are in a hurry, please contact the customer center immediately to get the job done.
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Shinhan Bank Customer Center Phone Number
Telephone consultation time
Shinhan Bank main number
Overseas calls/for foreigners only
Connect to a Shinhan Bank agent
Shinhan Bank accident report received
Shinhan Bank civil complaint filed
Shinhan Bank Customer Center Phone Number
Please refer to the Shinhan Bank Customer Center phone number and consultation hours below.
Telephone consultation time
Shinhan Bank telephone consultation (counselor) hours are 09:00 – 18:00 on weekdays. (excluding bank holidays)
Available 24 hours a day for loss and accident reports.
Shinhan Bank main number
1599-8000
1577-8000
1544-8000
Overseas calls/for foreigners only
When calling from abroad
82-2-3449-8000
For foreigners only
1577-8380 (82-2-3449-8380 when calling from overseas)
Consultation in foreign languages is available by calling the number above. Consultation is available in the languages below.
Connect to a Shinhan Bank agent
Contact main number: 1599-8000
When you hear the ARS voice, press 6.
Once again, select various inquiry tasks
Select counselor connection number 0
Counselor connection completed
Shinhan Bank accident report received
You can call us at any time as we respond 24 hours a day to reports of various accidents such as voice phishing and loss accidents.
If you encounter an accident below, you can calmly call the appropriate number to report the accident and file a complaint.
How to report accident details
To report loss of bankbook or seal, call 1599-8000 > Press * > Press 1
For reports related to cash or debit cards, call 1599-8000 > Press * > Press 1
Report cashier’s check: Call 1599-8000 > Press * > Press 2
To report a security card accident, call 1599-8000 > Press * > Press 3 times
Report voice phishing, call 1599-8000 > Press * > Press 4
To report OTP loss, call 1599-8000 > Press * > Press 3 times
Shinhan Bank Civil Complaint Registration
Shinhan Bank complaints can be submitted through an electronic complaint application. You can submit a complaint to Shinhan Bank by clicking the link below.