Meritz Hojae started as Korea’s first insurance company in October 1922. Merichi Fire & Marine Insurance is a large insurance company with nearly 8 million customers.
To help those who use Meritz Fire & Marine Insurance conveniently receive consultations or work, we introduce ways to connect to a counselor, report an accident, and find a branch through the customer center phone number.
Meritz Fire & Marine Insurance logo
1. Use Meritz Fire & Marine Insurance website
Nowadays, no matter what financial institution you use, you can conveniently process business using the website or mobile app. Likewise, Meritz Fire & Marine Insurance can view various services, information, and work through its main website.
You can easily access the Meritz Fire & Marine Insurance website by searching or using the link below.
Go to Meritz Fire & Marine Insurance website
https://www.meritzfire.com
Meritz Fire & Marine Insurance Search
Since there are quite a few similar websites, you need to be able to access the main website well. When you connect, you will see the main screen as shown below. At the top are menus for Car/Driver/Fire, Health/Children, Pension/Savings, Pet, Compensation/Insurance Claim, and Internet Customer Center.
Meritz Fire & Marine Insurance website
To check the customer center phone number to connect to a counselor through the Meritz Fire & Marine Insurance Customer Center, select the Meritz Fire & Marine Customer Call Center phone number at the bottom of the main homepage and you will be taken to the detailed customer call center information page.
Bottom of Meritz Fire & Marine Insurance website
2. Meritz Fire & Marine Insurance Customer Center Phone Number
First of all, the main phone number of Meritz Fire & Marine Insurance Customer Center is 1566-7711. If you need consultation, such as reporting an accident or inquiring about insurance, you can receive friendly consultation by contacting the customer call center. It is said that in addition to connecting to a counselor, you can get work done a little faster by using the Internet Customer Center.
Meritz Fire & Marine Insurance’s customer service phone numbers for each business are as follows.
Meritz Fire & Marine Insurance Customer Call Center: 1566-7711
Customer call center (used overseas): 82-21566-7711
Complete sales monitoring call center: 1577-7711
Bancassurance Call Center: 1588-7711
For cancer, child, driver, and comprehensive insurance inquiries: 1688-7711
Direct car insurance (Internet): 1522-1133
Additional service-only call center: 1688-0090
Go to Meritz Fire & Marine Insurance Customer Call Center
Meritz Fire & Marine Insurance Customer Center Phone Number
If you are connected to the Meritz Fire & Marine Insurance customer center through the customer call center, if you know the voice ARS speed dial number, you can go directly to the service without having to listen to all the voice guidance messages.
Meritz Fire & Marine Insurance Customer Center Voice ARS Number
1. Car accident registration
2. Emergency dispatch for car breakdown
3. Sign up for new insurance
Inquiries about medical expenses, cancer, children, and driver’s insurance
Direct car insurance inquiry
Number 0 connects to an agent
4. Insurance contract loan
Insurance contract loan application and repayment via mobile (self)
Check insurance contract loan amount available (self)
Insurance contract loan application
Repayment
Number 0 connects to an agent
5. Disease and accident insurance
Submit insurance claim via mobile (self)
Text message guidance on required documents for insurance claim application (self)
Reception desk fax number text message for insurance claim application (self)
Direct issuance of insurance claim application by fax (self)
Confirm receipt of documents after sending fax (self)
Fax issuance of actual medical expense payment statement for year-end tax settlement (self)
Number 0 connects to an agent
6. Insurance premium payment, contract inquiry, change, termination, and renewable collateral inquiry
car insurance
Insurance premium payment
Contract details text message (self)
Contract inquiry, change, termination, renewal type collateral inquiry
Number 0 connects to an agent
7. Certificate issuance and ARS usage information
Issuance of disease, injury, and fire insurance policies
Issuance of insurance payment certificate for income deduction
Issuance of insurance claim application fax directly
Issuance of automobile insurance subscription certificate
Actual medical expenses payment statement for year-end tax settlement
ARS usage fee information
8. Easy work processing through mobile
0. Counselor connection
Car accident report
Required documents and application instructions for applying for insurance benefits
Insurance premium payment, contract inquiry, change and cancellation
Meritz Fire & Marine Insurance customer center phone number for each task
The Meritz Fire & Marine Insurance Customer Center usage fee is 39 won per 3 minutes in all regions of the country when using a regular phone.
When using a mobile phone or Internet phone (070), call charges are charged according to the rate plan subscribed to by the telecommunication company.
When using digital ARS, call charges and data usage charges are incurred according to the individual telecommunication company’s contracted rates.
3. Find Meritz Fire & Marine Insurance Customer Center Branch
If you cannot handle business through the Meritz Fire & Marine Insurance call center or website, you must visit the customer center directly. By looking at the tasks that can be handled before visiting the branch, you can conveniently and quickly use the tasks you want.
The Meritz Fire & Marine Insurance website provides customer center information according to business and usage hours.
Go to Meritz Fire & Marine Insurance Headquarters (Branch)
Find a Meritz Fire & Marine Insurance branch
Termination. Applications for maturity, early withdrawal refund, and insurance contract loan can be processed from 9 a.m. to 4 p.m.
Tasks such as filing insurance claim documents (disease/injury), contract changes, and certificate issuance can be processed from 9 a.m. to 5 p.m.
Meritz Fire & Marine Insurance nationwide customer center information
Name Address Telephone Number
Metropolitan Area Customer Center, 3rd floor, 382 Gangnam-daero, Gangnam-gu, Seoul 1566-7711
Gangbuk Chang-gu, 502 Nohae-ro, Nowon-gu, Seoul, KT Plaza Meritz Fire & Marine Insurance 7th floor (Sanggye-dong) 1566-7711
Bucheon Window 1st floor, 80, Songnae-daero, Bucheon-si, Gyeonggi-do (Sangdong, Meritz Fire & Marine Insurance Bucheon Building) 1566-7711
Ilsan Cang-gu 7th floor, Seoryung Building, 1167 Jungang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do (Janghang-dong) 1566-7711
Suwon Changgu 2nd floor, 174, Gwongwang-ro, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong, Suwon Ingye Xi Officetel) 1566-7711
Changwon Chang-gu 6th floor, Metrocentum Building, 130 Yongma-ro, Masanhoewon-gu, Changwon-si, Gyeongsangnam-do (Yangdeok-dong, Masan) 1566-7711
Central Region Customer Center 11th Floor, Skyland Building, 213 Uncheon-ro, Seo-gu, Gwangju Central Region Customer Center (Chipyeong-dong) 1566-7711
Daegu Chang-gu 561 Gukchaebosang-ro, Jung-gu, Daegu, 1st floor (Pojeong-dong, Meritz Fire & Marine Insurance) 1566-7711
Daejeon Cang-gu 3rd floor, 800 Gyeryong-ro, Jung-gu, Daejeon (Oryu-dong, Donga Life Insurance Building) Daejeon Cang-gu 1566-7711
Dongrae Window 3rd floor, Meritz Fire & Marine Insurance, 83 Myeongryun-ro, Dongnae-gu, Busan (Suan-dong, Daebung Building) 1566-7711
Yeongnam Area Customer Center 2nd floor, Meritz Tower, 331 Jungang-daero, Dong-gu, Busan (Choryang-dong) 1566-7711
Ulsan Cang-gu 212 Samsan-ro, Nam-gu, Ulsan, 2nd floor (Tongyang Life Insurance Building) 1566-7711
Mokpo Window 3rd floor, 182, Okam-ro, Mokpo-si, Jeollanam-do (Seokhyeon-dong, Gyeonghyeon Building) 1566-7711
Suncheon Chang-gu 5th floor, 314 Isu-ro, Suncheon-si, Jeollanam-do (Yeonhyang-dong, Woori Building) 1566-7711
Jeonju Canggu 4th floor, Sekwang Tower, 396 Kirin-daero, Deokjin-gu, Jeonju-si, Jeollabuk-do, (Geumam-dong) 1566-7711
Jeju Canggu, Jeju, Jeju-si, 52 Donggwang-ro, 1st floor Meritz Fire & Marine Insurance (Ido-dong) 1566-7711
Meritz Fire & Marine Insurance Long-term/Automobile Compensation Center
Name Address Telephone Number
Long-Term Compensation Damage Investigation Center, 7th floor, 11 Gukjegeumyung-ro 2-gil, Yeongdeungpo-gu, Seoul (Yeouido-dong, Meritz Fire & Marine Insurance Yeouido Building) –
Long-Term Compensation Efficiency Center Meritz Bongrae 3 Building, 40 Sejong-daero 5-gil, Jung-gu, Seoul (Bongrae-dong 1-ga, E Plaza) –
Center Support Unit 382, 23rd floor, Gangnam-daero, Gangnam-gu, Seoul (Yeoksam-dong, Meritz Tower) –
Long-term compensation business cooperation unit 25th floor, 382, Gangnam-daero, Gangnam-gu, Seoul (Yeoksam-dong, Meritz Tower) –
Central Property Compensation Center, 82 Bongrae-dong 1-ga, Jung-gu, Seoul (Meritz Fire & Marine Insurance Building 3, 2nd floor) 1566-7711
Metropolitan Sonsa 2 Center, 4th floor, Meritz Fire & Marine Insurance Building 3, 40 Sejong-daero 5-gil, Jung-gu, Seoul 02-6464-3806
Metropolitan Sonsa 1 Center, 5th floor, Buyeong Taepyeong Building, 55 Sejong-daero, Jung-gu, Seoul 02-6464-3800
Long-Term Compensation Business Improvement Center, 11th, 7th floor, Gukjegeumyung-ro 2-gil, Yeongdeungpo-gu, Seoul (Yeouido-dong, Meritz Fire & Marine Insurance Yeouido Building) –
Imported Car Compensation Center 1, 55, Sejong-daero, Jung-gu, Seoul, 5th floor (Taepyeong-ro 2-ga, Booyoung Taepyeong Building) –
Long-Term Compensation Risk Management Center, 40 Sejong-daero 5-gil, Jung-gu, Seoul, Meritz Fire & Marine Insurance (Bongrae-dong 1-ga, Meritz Building Bongrae 3 Building) –
Southern Property Compensation Center, 11th floor, 158, Gyeongchun-ro, Guri-si, Gyeonggi-do (Gyomun-dong, Hanwha Life Insurance) –
Nambu Personal Compensation Center, 11th floor, 158, Gyeongchun-ro, Guri-si, Gyeonggi-do (Gyomun-dong, Hanwha Life Insurance) –
Seobu Personal Compensation Center 12th floor, 202, Simin-daero, Dongan-gu, Anyang-si, Gyeonggi-do (Hogye-dong, Emerald Building) –
Speed Property Compensation 2 Center 9th floor, Meritz Fire & Marine Insurance Bucheon Building, 446-3 Sang-dong, Wonmi-gu, Bucheon-si, Gyeonggi-do 02-6112-0950
Speed Compensation Center 9th floor, Meritz Fire & Marine Insurance Bucheon Building, 446-3 Sang-dong, Wonmi-gu, Bucheon-si, Gyeonggi-do 02-6112-0910
Reception Information Input Center 7th floor, 80, Songnae-daero, Bucheon-si, Gyeonggi-do (Sangdong, Meritz Fire & Marine Insurance) –
Compensation Call Center 15th floor, Meritz Fire & Marine Insurance, 80 Songnae-daero, Wonmi-gu, Bucheon-si, Gyeonggi-do (Sangdong, Meritz Fire & Marine Insurance) –
Speed Property Compensation 1 Center 9th Floor, Bucheon Building, 446-3 Sang-dong, Wonmi-gu, Bucheon-si, Gyeonggi-do Boangsu Speed Center 02-6112-0912
Western Property Compensation Center, 1st floor, 80, Songnae-daero, Bucheon-si, Gyeonggi-do (Sangdong, Meritz Fire & Marine Insurance) –
Gyeongnam Property Compensation Center, 10th floor, 632, 3.15-daero, Masanhoewon-gu, Changwon-si, Gyeongnam (Seokjeon-dong, Meritz Fire & Marine Insurance) –
Gyeongnam University Personal Compensation Center, 10th floor, 632, 3.15-daero, Masanhoewon-gu, Changwon-si, Gyeongnam (Seokjeon-dong, Meritz Fire & Marine Insurance) –
Honam Personal Compensation Center, 213, Uncheon-ro, Seo-gu, Gwangju, 7th floor (Chipyeong-dong) –
Honam Sonsa Center, 7th floor, Skyland Building, 1243 Chipyeong-dong, Seo-gu, Gwangju –
Honam Property Compensation Center, 7th floor, 213, Uncheon-ro, Seo-gu, Gwangju (Chipyeong-dong) –
Daegu Property Compensation Center, 40 Pojeong-dong, Jung-gu, Daegu (1st floor, Meritz Fire & Marine Insurance Building) 1566-4982
Daegu Personal Compensation Center 40 Pojeong-dong, Jung-gu, Daegu (Meritz Fire & Marine Insurance Building 1st floor) 053-606-4300
Chungcheong Property Compensation Center, 129-12 Dongseo-daero, Seobuk-gu, Cheonan-si, Chungcheongnam-do, Meritz Fire & Marine Insurance (Seongjeong-dong, Taegeuk Building) –
Chungcheong University Personal Compensation Center, 129-12 Dongseo-daero, Seobuk-gu, Cheonan-si, Chungcheongnam-do, Meritz Fire & Marine Insurance (Seongjeong-dong, Taegeuk Building) –
Chungcheong Son History Center 15th floor, 800 Gyeryong-ro, Jung-gu, Daejeon (Oryu-dong, Meritz Fire & Marine Insurance) 02-6464-3830
Busan Sonsa 2 Center 1143-1 Choryang-dong, Dong-gu, Busan (8th floor, Busan Meritz Tower) 051-901-3999
Busan Sonsa 1 Center 1143-1 Choryang-dong, Dong-gu, Busan (8th floor, Busan Meritz Tower) 051-901-3999
Busan Property Compensation Center 1143-1 Choryang-dong, Dong-gu, Busan (8th floor, Busan Meritz Tower) 051-901-3920
Busan Adult Compensation Center 1143-1 Choryang-dong, Dong-gu, Busan (8th floor, Busan Meritz Tower) 051-901-3924
Imported Car Compensation 2 Center, 8th floor, 331, Jungang-daero, Dong-gu, Busan (Choryang-dong, Meritz Fire & Marine Insurance) –
To Meritz Fire & Marine Insurance customers