멜론 해지The waiting ticket is
– Melon PC Web > My Information > Melon Pass/Payment Information > Melon Pass > Pass
Cancellation request menu
– Melon mobile app (Android) or mobile web> My information> Pass/Coupon/Cash> Change/Cancellation> Payment method
Change/Cancel>Cancel menu
※ In the Melon mobile app (Android), the menu is available in Android app version 4.2.4 or later.
provide.
– Talk Music (Android)> MY PAGE> Cancel menu
– Samsung Music (Android) > My Info > Pass > Cancellation can be requested from the menu.
In accordance with Apple’s sales policy, the iPhone Melon app through the iTunes Store or App Store
If you wish to cancel the purchased pass, Melon cannot cancel or refund it.
Please apply for cancellation and refund at the Apple App Store.
(Log in after accessing Apple App Store https://reportaproblem.apple.com> Purchased Items
Select > Request Refund)
You can choose between regular payment cancellation and early cancellation for cancellation application.
You can use the voucher only until the next regular payment due date when the regular payment ends, and on the due date
The right to use is canceled and payment is no longer possible, and the right to apply for cancellation in the middle
will be canceled.
In case of early cancellation, cash refund for the paid amount to the account entered by the customer separately
We will do it for you.
If you wish to cancel the payment by payment method, please contact us if there is no usage history within 7 days from the date of payment.
After canceling regular payment with status, cancel payment through customer center (1566-7727) or 1:1 inquiry
Processing is possible.
※ Please note that cash refund is possible if payment cancellation by payment method is not possible.
wish.
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We did not reflect the satisfaction of your response.
Kakao Entertainment Co., Ltd. 221 Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
CEO: Jinsoo Lee, Seongsoo Kim
Business registration number: 220-88-02594
Mail-order business report number: 2018-Seongnam Bundang B-0004 business information confirmation
Inquiries: 1566-7727 (weekdays 09:00-18:00, paid)
Email: melon_info@kakaoent.com
Hosting service provider: Kakao Entertainment Co., Ltd.
© Kakao Entertainment Corp.
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A system in which the Korea Internet & Security Agency or the certification body certifies that a series of measures and activities for information protection and personal information protection meet the certification standards
