How to find the types of documents that can be issued by the unmanned civil service issuance machine and the nearest location
When there are many people at the community center or when business hours at district offices, city halls, etc. are closed, unmanned civil service issuance machines are often used to simply issue documents. When it is difficult to issue documents in person, such as when you need to prepare documents in a hurry on the weekend, let’s learn about the types of documents that can be issued with an unmanned civil application issuance machine and how to find a nearby unmanned civil application issuance machine. First, check whether the documents you need are of a type that can be issued without a civil application, and then conveniently obtain the documents at a nearby unmanned civil application issuance kiosk.
Unmanned civil service issuance machine
The unmanned civil service issuance machine refers to a civil service document issuance kiosk that went into effect on February 1, 2002. They are installed all over the country, including the civil affairs information center at the central government complex, community centers (village offices), airports, KTX stations, and large supermarkets (E-Mart, Homeplus). Depending on the type of document being issued, you must verify your identity by verifying your resident registration card and your fingerprint. Some may be available. Documents that require identity verification are divided into those that are not required.
Unmanned civil service issuance machine operating hours
Some unmanned civil service issuance machines operate 24 hours a day, while others only operate from 8 a.m. to 10 p.m. We recommend that you check the operating hours of the unmanned civil service issuance machine you wish to visit before visiting. Civil service issuance counters at community centers are often open 24 hours a day, and unmanned civil service issuance machines installed in places with fixed operating hours, such as large supermarkets, often have set times for weekdays, weekends, and public holidays.
Unlike the issuance time announced on the website, Government 24 recommends that you use the service after calling the indicated installation location as the operating hours may vary depending on the schedule of the local government or whether the unmanned civil service issuance machine is broken.
How to find the location of the unmanned civil service issuance machine
It is most accurate to check the location of the unmanned civil certificate issuance machine in the Government 24 unmanned civil certificate issuance installation location guide (link). Although Kakao Map and Naver Map link and display data provided by the government, they cannot immediately update information such as changes in the installation location or operating hours of the unmanned civil service issuance machine.
Even if you check using a map service, we recommend checking the Government 24 confirmation page to see if there is actually an unmanned civil service issuance machine in that location. It is worth noting that you can often find complaints about not being able to find the unmanned civil service issuance kiosk after going there because it was confirmed on the map service. If you look at the captured image of Government 24’s unmanned civil service issuance installation location information page, you can see that you can search by region, city/county/gu, town/myeon/dong.
Capture image of the unmanned civil service issuance information page
Information on installation location for unmanned civil service issuance
You can also check the information that there are currently a total of 5,083 unmanned civil service issuance machines installed across the country. For each unmanned civil service issuance machine, information is provided on keypads for the disabled, tactile monitors, screen magnification functions, and whether users in wheelchairs can operate them.
Documents that can be issued by the unmanned civil service issuance machine
There are a total of 86 types of civil service documents that can be issued through the unmanned civil service issuance machine. The documents that most people want issued are a copy of resident registration and a certified copy. We have organized the rectification and issuance time of all documents, fees, and whether identity verification is required in a table, so please take a good look at what documents are required. If you are reading this article using a computer, you can find it faster by searching for the name of the document you need using ‘Control + F’. There are also documents that can be applied for issuance through a computer rather than going directly to an unmanned civil service issuance machine, so it is a good idea to check them on Government 24 (link).
The issuance time for most documents is 24 hours. Please note that if you can use an unmanned civil service issuance machine, there is no time limit for issuance. Among the documents that people do not know about whether unmanned civil service issuance is possible, there are health insurance qualification certificates, health insurance qualification certificates, certificates of graduation from elementary, middle, and high school, transcripts, school records, and certificates of passing the qualification exam.
Documents with a limited time for unmanned civil service issuance are those related to the National Tax Service. Documents related to the National Tax Service, such as tax payment certificates and value-added tax standard certificates, can only be issued from 9:00 to 22:00.
Certificate type Issuance time Fee Identity verification status
Resident registration certificate required for 200 won 24 hours a day
Copy of resident registration 200 won required 24 hours a day
Confirmation of individual publicly announced land price, 24 hours a day, no need to differ by city or county
Confirmation of land use plan, 24 hours a day, different for each city or county. No need.
Two types of land (forest) ledger copies, basic 500 won required for 24 hours
Land rights register (2 types) 24 hours basic 500 won not required
4 types of building ledgers, 500 won per case, 24 hours a day
Construction Machinery Registration Book (Type A) 24 hours, 500 won required
Construction Machinery Registration Book (Type 2) 24 hours a day, 500 won required
Automobile registration book (Type A) 24 hours, 500 won required
Automobile registration book (2 types) 24 hours a day, 500 won required
Recipient certificate required free of charge 24 hours a day
Disability certificate required free of charge 24 hours a day
Single-parent family certificate required free of charge 24 hours a day
Agricultural Support Department 500 won for 24 hours within the jurisdiction, cannot be issued outside the jurisdiction.
Medical certificate required free of charge 24 hours a day
Tax certificate for each local tax item (18 types) required 24 hours a day, different for each city and county
Certificate of registered information, 1,000 won required for 24 hours
Two types of birth certificates required, 500 won, 24 hours a day
2 types of weeding herbs, 300 won required, 24 hours a day
Family relationship certificate 500 won required 24 hours a day
Basic certificate 24 hours a day, 500 won required
Marriage certificate required 500 won 24 hours a day
Adoption relationship certificate 24 hours a day, 500 won required
Family relationship certificate (closed) 500 won required 24 hours a day
Basic certificate (closed) 500 won required 24 hours a day
Marriage certificate (closed) 500 won required 24 hours a day
Adoption relationship certificate (closed) 500 won required 24 hours a day
Fishing vessel headquarters 24 hours a day: Varies by city and county
Outside the jurisdiction: No issuance required.
Transcript (middle school, high school) required 24 hours a day, varies by city and county
High school dismissal certificate required 24 hours a day, varies by city and county
Graduation certificate (Korean, English) (elementary, middle, high school) required 24 hours a day, varies by city and county
Proof of expected graduation (elementary, middle, high school) required 24 hours a day, varies by city and county
School record (elementary, middle, high school) required 24 hours a day, varies by city and county
Certificate of outside garden management (elementary, middle school) required 24 hours a day, varies by city and county
Proof of education fee payment (elementary, middle, high school) required 24 hours a day, varies by city and county
GED transcript (Korean, English) required 24 hours a day, varies by city and county
Certificate of passing the qualification examination (Korean, English) required 24 hours a day, varies by city and county
Certificate of passing the qualification exam subject is required 24 hours a day and varies by city and county.
Business registration certificate required free of charge 24 hours a day
Proof of business closure required free of charge 24 hours a day
Certification of business closure required free of charge 24 hours a day
Tax payment certificate required free of charge 9:00~22:00
Proof of payment details required free of charge 9:00~22:00
Proof of income required from 9:00 to 22:00, free of charge
For value-added tax-exempt businesses, proof of income is required free of charge from 9:00 to 22:00.
Income and tax deduction confirmation including pension insurance premiums required free of charge 9:00~22:00
VAT standard certification required free of charge 9:00~22:00
Income Verification Certificate
(For signing up for a comprehensive personal asset management account) 9:00~22:00 Free required
Applicable to business unit taxation, certificate of closed business is required free of charge 24 hours a day
Model taxpayer certification required free of charge 24 hours a day
Proof of receipt of work (child) incentives is required free of charge 24 hours a day
Local subscriber health long-term care insurance payment confirmation required free of charge 24 hours a day
Confirmation of payment for health and long-term care insurance for local subscribers
(for year-end tax settlement) 24 hours free required
Employee subscriber health long-term care insurance premium payment confirmation required free of charge 24 hours a day
Local subscriber national pension insurance premium payment confirmation required free of charge 24 hours a day
National pension insurance premium payment confirmation for employed subscribers is required free of charge 24 hours a day
Free health insurance eligibility confirmation required 24 hours a day
Health insurance qualification certificate required free of charge 24 hours a day