Customers who use Busan Bank may need to contact customer service for various reasons. If you need general advice on financial transactions, you can get help by calling 1588-6200 or 1544-6200 within Korea. If you are overseas, you can call 82-2-1588-6200.부산은행 고객센터
If an emergency situation such as reporting a loss occurs, you can also report it through Busan Bank’s website. However, for safe financial transactions, you can only report loss through the login process on the website. This is a measure to prevent unauthorized access to lost cards or accounts and to thoroughly verify identity. However, we also believe that it is important to provide a more convenient and quick way to report loss after verifying your identity.
Financial institutions have an important responsibility to ensure customer convenience and safety at the same time. Accordingly, Busan Bank will also strive to provide better services by reflecting user opinions. If you have an opinion or suggestion for service improvement, it may be a good idea to convey your opinion directly through the customer center.
Busan Bank Customer Center Phone Number
Go to Busan Bank Customer Center phone number 👉
If you go to the Busan Bank website, you can use various financial services such as internet banking, deposits, funds, cards, loans, and foreign exchange, as well as certificate inquiry and consumer portal services, as it is part of BNK Financial Group.
If you scroll down a little bit on the homepage, you will see the customer center contact information. You can be connected to customer service by calling 1588-6200 or 1544-6200. From overseas, you can call +82-2-1588-6200.
I try to find the customer service page, but I can’t see it. It’s probably hiding somewhere, so it might be a good idea to look around a bit more. Still, there is a section on the main screen where you can report an accident or loss right away, so you can click on that first.
When I clicked it, it asked me to log in. I think it would be better if these important services could be used quickly without logging in, or at least by going through an identity verification process.