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1. It may occur when the power line of the outdoor unit is not connected.
2. It is necessary to check whether the air conditioner circuit breaker of the toad house connected to the outdoor unit outlet is down.
3. It may be due to lack of capacity due to the use of multi-tap.
4. In the case of a new building, it may occur when standby power is set at the standby power outlet.
If the measures below do not work, please have an engineer inspect it through the business trip service reservation menu.
1. If the outdoor unit power cord is not connected, plug in the outdoor unit cord.
※ Audio is not supported during video playback. [Video subtitles] If the outdoor unit power plug is missing near the indoor unit, insert the power plug and operate the product.
2. When the breaker in the toad house air conditioner connected to the outlet of the outdoor unit goes down, let the electricity come in to the outlet.
The thumb-thick black wire is the outdoor unit power cable. Please make sure it is plugged into an outlet.
If it is separately plugged into the outdoor unit, unplug it and connect a fan or other electrical appliance to see if the power is on.
In the case of an apartment, it may be because the breaker for the air conditioner went down in the toad house.
※ Audio is not supported during video playback. [Video subtitles]1. It is necessary to check the circuit breaker of the distribution panel where the air conditioner power is connected. Find the breaker for the air conditioner in the distribution panel, supply power to it, and operate it. 2. After disconnecting the power plug of the outdoor unit, connect another appliance to see if it works. If the other appliance works, it may be a product problem, so you need to contact the customer center for inspection. However, if other appliances do not work, It may be an outlet problem and the outlet may need to be checked.
3. If the capacity is insufficient due to the use of a multi-tap, there is also a method to use a multi-tap that is about the thickness of the outdoor fan cable.
When using a multi-tap, it may be turned off due to insufficient capacity due to the thin multi-tab. Please plug directly into an outlet.
If it is not possible environmentally, in some cases, a multi-tap with the same thickness as the outdoor unit power cable (2.5 ㎟) may be used, but it is correct to plug it directly into an outlet if possible.
(Most of the multi-tap used at home has a thin thickness (1.0~1.5 ㎟), so it is turned off due to insufficient capacity)
4. In the case of a new building, if standby power is set at the standby power outlet, turn off standby power.
In the case of newly built apartments, standby power outlets are sometimes used to save power. At this time, if standby power is set, turn it off to supply normal power to the outdoor unit.
※ If the power is not supplied to the outdoor unit, normal operation is not possible. E101 (C101) check mark occurs.
■ Since 2014, most wall-mounted power cords are not available. (Connected to outdoor power supply)
■ 1.5 ㎟ indoor unit cord wire plugged into living room outlet (gray), 2.5 ㎟ outdoor unit cord wire, standby power outlet
■ Veranda, etc. Outdoor unit plugged into outlet (black) 2.5 ㎟ cord
■ Toad House air conditioner circuit breaker
Instantaneous noise may cause malfunction. Try doing a reset.
year
2011~2013
2014~2017
remote control shape
Smart reset method
[While pressing OK/Cancel] + [Wind▽] 5 seconds
[while holding down the OK button] + [no wind or wind strength] 5 seconds
year
2018 (voice recognition)
2018 (General)
remote control shape
Smart reset method
[No wind] + [Mode] 5 seconds
[No wind] + [Dehumidification] 5 seconds
year
2019, 2020 (Voice Recognition) Windless Classic, Windless Slim
2019, 2020 (general) Windless Classic, Windless Slim
remote control shape
Smart reset method
[No wind] + [Mode] 5 seconds
[No wind] + [Dehumidification] 5 seconds
year
2019, 2020 (Voice Recognition) Mupung Gallery
2019, 2020 (General) Mupung Gallery
remote control shape
Smart reset method
[No wind] + [Purity] 5 seconds
[No wind] + [Purity] 5 seconds
year
remote control shape
Smart reset method
[OK] + [Wind ▽] 5 seconds
[No wind] + [Dehumidification] 5 seconds
[No wind] + [Purity] 5 seconds
year
2022 Mupung Gallery
2022 AF**B75****N,AF**B64****N series
remote control shape
Smart reset method
[No wind] + [Purity] 5 seconds
[OK] + [Wind ▽] 5 seconds
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