Samsung Fire & Marine Insurance Customer Center Telephone Number 1588 – 5114 Nationwide branch/sales point information (direct link), insurance claim documents, accident registration Insurance loan Direct automobile insurance Accident insurance payment Driver’s insurance Children’s insurance Fetal insurance Counselor speed code Extension number ARS Call Center operating hours During business hours Let’s summarize.
At the Samsung Fire & Marine Insurance Customer Center, customers who have subscribed to Samsung Fire & Marine Insurance’s insurance products and prospective customers can use overall insurance-related services. Likewise, you can use the same service through the mobile app ‘Samsung Fire & Marine Insurance’ or the main number ARS.
Detailed information about Samsung Fire & Marine Insurance Customer Center can be found below!
Samsung Fire & Marine Insurance Customer Center
KB Securities Customer Center Telephone Number Nationwide Branches/Sales Branch Information (Shortcut) Agent Speed Code Extension Number ARS Call Center Operating Hours Business Hours Domestic Stocks Overseas Stocks Futures Options Financial Product Consultation
KB Securities Customer Center Telephone Number Nationwide Branches/Sales Branch Information (Shortcut) Agent Speed Code Extension Number ARS Call Center Operating Hours Business Hours Let’s summarize the consultation on domestic stocks, overseas stocks, futures, options, and financial products. If you are a KB Securities trading customer, you can contact the customer center to use a variety of inquiry/processing services, such as customer center consultation staff connection service, ordering through ARS, market price inquiry, and public offering subscription. KB Securities Customer Center Phone Number ARS Call Center Operating Hours Business Hours KB Securities Customer Center Phone Number ARS …
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Samsung Fire & Marine Insurance Customer Center Phone Number Speed Code Extension Number ARS Call Center Operating Hours Operating Hours
<Customer Center Phone Number / Call Center Operating Hours>
Customer service phone number
Representative number: 1588-5114
For overseas inquiries: 82-2-2119-2000
Direct Customer Center: 1577-3339
Loan Call Center: 1588-7444
For foreigners only: 1899-0010
Free: 080-900-7114
For sign language counseling services for the hearing impaired, you can use the car accident report/breakdown request service by calling via mobile phone video call.
Call center operating hours and fees
Consultation time information
– Car accident report, breakdown request service: 24 hours a day, 365 days a year
– Insurance claims, loans, contract work, and other consultations: Weekdays 09:00~18:00
– Insurance subscription consultation: Weekdays 09:00~18:00
Usage fee information
– When using a landline, local calls are charged at 39 won per 3 minutes.
– When using a mobile phone/Internet phone call, call charges are charged according to the individual telecommunication company contract rate.
<1588-5114 speed dial>
One . Customer call center voice ARS
[ 1 ] Car accident registration and consultation
[ 2 ] Car emergency dispatch
[ 3 ] Insurance contract inquiry and change/cancellation/refund consultation
– 1: Car insurance self-processing
– 2: Self-processing of disease/injury/fire insurance
– 0: Connect to a counselor
[ 4 ] Insurance subscription inquiry
– 1: Car insurance subscription inquiry
– 2: Inquiry about living insurance such as driver’s insurance/health insurance/travel insurance
[ 5 ] Disease/Injury/Fire Insurance Claim
– 1: Self-processing of insurance claims
– 0: Connect to a counselor
[ 6 ] Loan consultation
– 1: Check the available insurance contract loan amount and self-apply
– 2: Insurance contract loan consultation
– 3: Real estate, automobile, credit loan consultation
– 0: Counselor connection
[ 7 ] Staff guidance and counseling for inconveniences
– 1: Customer inconvenience consultation
– 2: Information on automobile compensation personnel
– 3: Information for disease/injury/fire compensation personnel
– 0: Counselor connection
[ 9 ] Information on certificate issuance and ARS use
– 1: Self-issuance of car insurance subscription certificate
– 2: Self-issuance of car insurance policy
– 3: Self-issuance of insurance premium payment certificate
– 4: Self-issuance of insurance claim form
– 9: ARS usage fee information
– 0: Counselor connection
[ 0 ] Counselor connection
– 1: Consultation on accidents and breakdowns at automobile companies
– 2: Disease/Injury/Fire Insurance Claim
– 4: Insurance contract inquiry/cancellation/refund consultation
2 . Digital ARS
[ 1 ] Car accident registration
[ 2 ] Breakdown dispatch request
[ 3 ] Confirm contract details
[ 4 ] Sign up for temporary driver special contract
[ 5 ] Insurance premium payment
[ 6 ] Certificate issuance
[ 7 ] Insurance claim
– 1: Disease/Injury Insurance Claim
– 2: Check disease/injury compensation details
– 3: Information on required documents for insurance claim
[ 8 ] Insurance contract loan
– 1: Insurance contract loan application
– 2: Repayment of loan principal/interest
– 3: Check loan status
– 4: Change account information/transfer date
[ 9 ] Cancellation of insurance contract
– 1: Confirmation of long-term insurance cancellation refund
– 2: Car insurance transfer/cancellation
– 3: Information on automobile insurance cancellation documents
👇 Samsung Fire & Marine Insurance Customer Center Phone Number Detailed information can be found below!
Samsung Fire & Marine Insurance Customer Center Phone Number
Samsung Fire & Marine Insurance Customer Center nationwide branch/sales office information (direct link)
If you want to receive nationwide branch information on the Samsung Fire & Marine Insurance online website, you can use ‘Find branch/service network’ in the ‘Customer Support’ submenu at the top of the homepage’s homepage.
<Information on branches/sales offices nationwide>
Search by business/area
1. Select the job you want: customer support center, branch, loan center, automobile insurance compensation center, automobile breakdown repair insurance repair company, AnyCar Family Center, AnyCar Land.
2. Select address and contact information: Select city/province → Select city/district/county
3. Print branch name and address at the bottom: Click Details (magnifying glass icon) to see detailed information about the branch.
Find by search
1. Enter the desired search word in the search box
2. Click ‘Search’ to display related points at the bottom
👇 Detailed information on Samsung Fire & Marine Insurance Customer Center branches nationwide can be found below!
Information on Samsung Fire & Marine Insurance Customer Center branches nationwide
Full list of drama replays click icon
Samsung Fire & Marine Insurance Customer Center Insurance claim documents, accident registration, accident insurance payment
Samsung Fire & Marine Insurance’s insurance claim procedures and methods, as well as insurance claim documents, can be found in the ‘Customer Support’ sub-menu ‘Guide to required documents’ on the first screen of the online homepage. You can also receive the same guidance from the mobile app ‘Samsung Fire & Marine Insurance’ and the customer center representative ARS.
<Insurance claim procedure and method>
procedure
1. Insurance claim (accident details, documents/receipt account registration)
2. Designation of person in charge
3. Accident investigation or review
4. Insurance payment confirmation and payment
method
– Homepage (PC): Click the [Insurance Claim] button on the insurance claim page to proceed.
– Email: After filling out the insurance claim form, send it by email along with the necessary documents.
– Mail: After filling out the insurance claim form, send it by registered mail along with the necessary documents.
– Visit: Apply by visiting a Samsung Fire & Marine Insurance branch in person
<Insurance claim preparation documents>
Long-term/general insurance claim documents
common
– essential
→ Insurance claim form
→ Personal (credit) information processing consent form
→ Copy of passport (side with passport number + side with entry/exit stamp)
※ When making a claim on the Samsung Fire & Marine Insurance website, there is no need to submit the ‘Insurance Claim Form’ and ‘Personal (Credit) Information Processing Consent Form’ separately.
– addition
→ When confirmation of family relationship is required: Documents confirming family relationship
→ When an agent files an insurance claim: power of attorney, original seal certificate of the person holding the insurance claim, and personal (credit) information processing consent form
※ The power of attorney must be stamped with a seal (personal signature) that matches the seal certificate (confirmation of personal signature).
→ Accident proof documents by type in case of injury accident: Accident fact confirmation, industrial accident medical treatment application, etc.
– Other documents such as actual medical expenses, hospitalization daily allowance, outpatient daily allowance, diagnosis, surgery, fracture, treatment expenses, death, aftereffects, fetus, emergency expenses, etc. can be checked on the website or customer center ARS.
Detailed documents related to property/compensation insurance claims, automobile accident registration, etc.: Check on the website or customer center ARS.
👇 Detailed information on insurance claims from Samsung Fire & Marine Insurance Customer Center can be found below!
Samsung Fire & Marine Insurance Customer Center Insurance Claim
Samsung Fire & Marine Insurance Customer Center Direct Insurance Loan
<Direct sign-up>
If you sign up for the same products as Samsung Fire & Marine Insurance’s offline insurance products through the online website, direct sales website, Samsung Fire & Marine Insurance mobile app ‘Samsung Fire & Marine Insurance’, or customer center ARS, you can sign up at a much more economical cost than offline insurance products.
Samsung Fire & Marine Insurance operates the Samsung Fire & Marine Insurance Direct website for direct subscription, where you can get preliminary quotes as well as information on Samsung Fire & Marine Insurance’s insurance products.
<Insurance Loan>
The insurance contract loan product, which allows you to receive a loan within the surrender value of the long-term insurance you have subscribed to while also receiving insurance coverage, can be used regardless of your personal credit score.
loan terms
– Loan target: Customers who have subscribed to Samsung Fire & Marine Insurance’s long-term insurance and have an insurance contract loan amount of KRW 50,000 or more
– Loan interest rate: 3.25~9.50% per year
– Loan limit: Determined within a certain range of insurance contract surrender refund
Daily payment (deposit) limit is 100 million won
– Loan period: For insurance contract loans for some products, such as pure protection products, the loan maturity date may come earlier than the insurance maturity date.
– Repayment method: Repayment is possible in real time, but repayment time varies depending on the repayment method.
– Loan fee: None
👇 Detailed information about Samsung Fire & Marine Insurance Customer Center Insurance Loan can be found below!
Samsung Fire & Marine Insurance Customer Center Insurance Loan
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frequently asked questions
Question 1. What is the phone number of Samsung Fire & Marine Insurance Customer Center?
Answer: The main number is 1588-5114.
Please refer to the main text for further details.
Question 2. When is Samsung Fire & Marine Insurance Customer Center’s ARS available?
Answer: Weekdays from 9:00 am to 6:00 pm.
Please refer to the main text for further details.
Question 3. What is the interest rate for Samsung Fire & Marine Insurance contract loans?
Answer: The loan interest rate varies depending on the insurance contract, but is generally 3.25-9.50% per year.
Please refer to the main text for further details.