Find information on the Consumer Complaint Center phone number and website. “Consumer Complaint Center” is a site where consumers report and disclose problems occurring in various shopping malls. You can check the status of complaints in real time and learn about consumer rights and protection laws through study materials.
In addition, the Consumer Complaint Center of the Korea Consumer Agency is a single representative telephone service operated by integrating the Korea Consumer Agency, the Consumer Protection Center, and local government counseling centers. If you report to the Consumer Complaint Center, the Korea Consumer Agency will proceed with procedures such as arbitration, mediation, and litigation to relieve the consumer of damage.
Consumer Complaint Center website
The Consumer Complaint Center website provides a variety of services. Representative services include:
Damage and Complaint Reporting: Consumers can report damage or complaints they have experienced while using a product or service.
Sharing damage stories: Consumers share stories of damage they have experienced, and other consumers can refer to them to prevent damage.
Providing information: We provide consumers with the information they need when choosing a product or service.
Consultation service: Consumers can receive consultation about problems they experience while using products or services.
Corporate surveillance: Monitors and reports unfair corporate practices.
The Consumer Complaint Center website was created to help consumers resolve problems and complaints related to products and services. You can check the status of consumers’ complaints, image and video reports, etc.
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1372 Consumer Complaint Center phone number
372 The Consumer Counseling Center is an organization that operates to promote the rights and interests of consumers and improve consumer lives. Its role is to receive and process consumer damages and complaints. There are a variety of consultation methods, including phone, internet, and mobile apps, and consultation hours are from 9 a.m. to 6 p.m. on weekdays.
Phone number: 1372
Business hours: 09:00~18:00 (lunch time 12~13:00)
The website address is https://www.ccn.go.kr/, and it helps resolve consumer damages and complaints.