씨티카드 고객센터When you use the card, you will have to call the customer service center. The easiest way to do this is to report a lost phone to the customer center when you have any problems. But it’s not like memorizing the customer center number, and going through the long ARS tunnel is stressful. Today, we will look at the Citi Card customer center phone number and quick menu.
It is tiring to call the credit card company and deal with the business. It is difficult to enter the call connection menu with an agent, and even then you have to wait for a long time to make a call. These days, the internet and mobile apps are good, so it is efficient to utilize these channels.
If you still need to connect with an agent, see below.
Citi Card’s customer center phone number is 1566-1000. For reference, the customer service number of Citibank Korea is 1588-7000. If you call the Citi Card Customer Center, you can hear a long explanation of the ARS menu as shown below.
In the first menu, there is no number to connect you to an agent. To connect with a counselor, you must first press ‘2’ to enter the member menu. When you enter the member menu, you are asked to ‘enter a * mark, card number or mobile phone number and then # if you do not want to enter personal information’. If you enter your mobile phone number, you will be asked to enter an additional 6 digits of your date of birth for authentication. After entering your date of birth, you can listen to the ARS menu explanation as shown below.
Although the agent connection is number 0, it is at the very end of the ARS menu description. If people choose to connect directly to an agent, I know I intentionally left it out at the end because that’s how many agents I need, but it’s kind of annoying for people who use it.
To connect directly to an agent, you must enter ‘2 – Enter mobile phone number + # button – Enter 6 digits of date of birth – Enter No. 0’.
Today, we looked at the Citi Card customer center phone number and how to connect directly to an agent. It’s a bit complicated because there are many steps in the ARS menu, but if you go through a few steps, you can talk to the agent you’ve been waiting for. In fact, if it’s annoying, it’s a good way to just check what you need on the Internet or mobile.
Learn about the relaunch of Citi Megamile Card and mileage accumulation service!
Airline mileage service is one of the staples of credit card companies. Recently, however, cards have been discontinued due to deteriorating profitability of credit card companies. In this situation, Citi Card offers a Megamile Skypass card.
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Tags: Citibank Customer Center
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