American Standard is a company that manufactures bathroom supplies in the U.S. and has built a luxurious brand image in Korea, where its products are installed in famous apartments.
Today, we will learn about American Standard’s customer center phone number, operating hours, after-sales service reception, on-site service, warranty period, self-resolution, agency, service center location, etc.
index
American Standard Customer Center
phone number
operating time
After-sales service
Business trip service reservation process
Warranty
solve it yourself
Nationwide dealer locations
After-sales service area available
American Standard Customer Center
phone number
American Standard Customer Service Phone Number
main number
1588 – 5903
operating time
American Standard Customer Center Operating Hours
Monday to Friday
9:00 AM – 6:00 PM
Saturday/Sunday/Public Holidays
Closed
After-sales service
There are two ways to apply for American Standard’s after-sales service through the customer center (1588-5903) or by reserving business trip service through the online website.
Go to [Business service reservation]
Business trip service reservation process
1. Select the brand of the product you wish to receive service for.
▶ American Standard / Grohe / INAX / Standard Sanitary / Jaxson
2. Select Category 1 and Category 2.
▶ Bidet integrated toilet & separate bidet / toilet / washbasin / faucet / shower fixture / kitchen faucet / bathtub & whirlpool / commercial
3. Enter detailed symptoms, photos, date of purchase, etc.
4. Enter customer information.
▶ Customer name / contact information / address
5. Select the desired reservation date.
▶ The reservation date displays dates that can be selected within 2 weeks from the application date.
Warranty
American Standard’s warranty period is one year from the date of product purchase.
The warranty period is 6 months for the following cases.
Warranty period is 6 months
▶ When used for business or at a business location
▶ When used in a place other than the normal use environment
▶ When installed in a public place
▶ When used for purposes other than home use
solve it yourself
Before applying for after-sales service, please check whether the problem can be easily solved through the [Self-Solve] category.
It is classified into bidet-type toilets & separate bidets, toilets, washbasins, faucets, shower fixtures, kitchen faucets, bathtubs & whirlpools, and commercial, and provides over 100 different types of information.
[Solve it yourself] Go to see
Example self-help guide
Bidet-integrated toilet & separate bidet
▶ User manual / How to initialize / How to attach and detach a bidet / Remote control communication settings / Automatic water flushing / Nozzle cleaning / Deodorization / Automatic opening and closing / LED
toilet
▶Tankless user manual Water level control / Ball tap siphon disassembly and assembly / Assembly and removal / Water tank + lower assembly
washbasin
▶ How to install and remove / How to clean the sink
Faucet fitting
▶Removing and assembling the bathroom faucet handle / separating the rectifier net and cleaning foreign substances
Shower bracket
▶ How to use the shower/tub faucet switch button / Separating the rectifier network and cleaning foreign substances / Replacing the head and hose / Flow control and index
▶ Disassembly and assembly of rain shower handle / Disassembly and assembly of hanger / Fixing pipe / How to use the conversion button / Control arm flow rate control
kitchen faucet
▶ Head replacement / Weight position adjustment / Pico kitchen head cleaning of foreign substances and filter replacement
commercial
▶ Lynch pin urinal detection distance + setting method
Nationwide dealer locations
As of now, American Standard has 255 branches nationwide.
You can quickly and easily search by city/province, city/county/district, agency name, etc. in the agency category of the online homepage.
Find a [dealer] near me
After-sales service area available
seoul
Jongno-gu, Jung-gu, Yongsan-gu, Seongdong-gu, Gwangjin-gu, Dongdaemun-gu, Jungnang-gu, Seongbuk-gu, Gangbuk-gu, Dobong-gu, Nowon-gu, Eunpyeong-gu, Seodaemun-gu, Mapo-gu, Yangcheon-gu, Gangseo-gu, Guro-gu, Geumcheon-gu, Yeongdeungpo-gu, Dongjak-gu, Gwanak-gu, Seocho-gu, Gangnam-gu, Songpa-gu, Gangdong-gu
busan
Jung-gu, Seo-gu, Dong-gu, Yeongdo-gu, Busanjin-gu, Dongnae-gu, Nam-gu, Buk-gu, Haeundae-gu, Saha-gu, Geumjeong-gu, Gangseo-gu, Yeonje-gu, Suyeong-gu, Sasang-gu, Gijang-gun
daegu
Jung-gu, Dong-gu, Seo-gu, Nam-gu, Buk-gu, Suseong-gu, Dalseo-gu, Dalseong-gun
Incheon
Jung-gu, Dong-gu, Michuhol-gu, Yeonsu-gu, Namdong-gu, Bupyeong-gu, Gyeyang-gu, Seo-gu, Ganghwa-gun, Ongjin-gun
gwangju
Dong-gu, Seo-gu, Nam-gu, Buk-gu, Gwangsan-gu
Daejeon
Dong-gu, Jung-gu, Seo-gu, Yuseong-gu, Daedeok-gu
Ulsan
Jung-gu, Nam-gu, Dong-gu, Buk-gu, Ulju-gun
gyeonggi-do
Suwon, Seongnam, Uijeongbu, Anyang, Bucheon, Gwangmyeong, Pyeongtaek, Dongducheon, Ansan, Goyang, Gwacheon, Guri, Namyangju, Osan, Siheung, Gunpo, Uiwang, Hanam, Yongin, Paju, Icheon, Anseong, Gimpo, Hwaseong, Gwangju, Yangju, Pocheon, Yeoju, Yeoncheon-gun, Gapyeong-gun, Yangpyeong-gun
Gangwon-do
Chuncheon, Wonju, Gangneung, Donghae, Taebaek, Sokcho, Samcheok, Hongcheon, Hoengseong, Yeongwol, Pyeongchang, Jeongseon, Cheorwon, Hwacheon, Yanggu, Inje, Goseong, Yangyang
Gyeongsangnam-do
Changwon, Jinju, Tongyeong, Sacheon, Gimhae, Miryang, Geoje, Yangsan, Uiryeong, Haman, Changnyeong, Goseong, Namhae, Hadong, Sancheong, Hamyang, Geochang, Hapcheon
Gyeongsangbuk-do
Pohang, Gyeongju, Gimcheon, Andong, Gumi, Yeongju, Yeongcheon, Sangju, Mungyeong, Gyeongsan, Uiseong, Cheongsong, Yeongyang, Yeongdeok, Cheongdo, Goryeong, Seongju, Chilgok, Yecheon, Bonghwa, Uljin, Ulleungdo
Jeollanam-do
Mokpo, Yeosu, Suncheon, Naju, Gwangyang, Damyang, Gokseong, Gurye, Goheung, Boseong, Hwasun, Jangheung, Gangjin, Haenam, Yeongam, Muan, Hampyeong, Yeonggwang, Jangseong, Wando, Jindo, Shinan
Jeollabuk do
Jeonju, Gunsan, Iksan, Jeongeup, Namwon, Gimje, Wanju, Jinan, Muju, Jangsu, Imsil, Sunchang, Gochang, Buan
Chungcheongnam-do
Cheonan, Gongju, Boryeong, Asan, Seosan, Nonsan, Gyeryong, Dangjin, Geumsan, Buyeo, Seocheon, Cheongyang, Hongseong, Yesan, Taean
Chung-cheong bukdo
Cheongju, Chungju, Jecheon, Boeun, Okcheon, Yeongdong, Jeungpyeong, Jincheon, Goesan, Eumseong, Danyang
jeju island
Jeju City, Seogwipo