We will introduce in detail how to check customs clearance. In order to check customs clearance, you must first have the tracking number (tracking number) provided by the delivery agency or overseas seller.
It is faster and simpler for Seven Zone members to track their delivery through Seven Zone’s delivery processing system before conducting customs clearance.
Delivery tracking for Seven Zone members, domestic delivery tracking method
If you receive delivery directly from an overseas site without using a delivery agency, or if delivery tracking is not possible in the domestic delivery company’s system, please use the customs clearance tracking method described below.
How to check customs clearance
To check customs clearance, you can use Unipass, an electronic customs clearance system operated by the Korea Customs Service.
Go to Customs Service Unipass
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To use the Customs Service Unipass, simply enter the tracking number as described in number 1 above. You must find the correct box in the picture above and enter the tracking number. Select M B/L – H B/L and enter the tracking number in the right field.
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If you enter the tracking number incorrectly, the information will not appear as shown in the picture above, so please enter it correctly as shown in the arrow above. If you entered it correctly, the contents will be displayed as shown in the picture below.
If you have entered the tracking number properly but it is not tracked, it means that the cargo plane has not arrived in Korea. The waybill number is created when delivery agencies process shipments from the warehouse. Considering the time it takes to travel to the airport by truck, wait for a cargo plane, and fly from overseas to Incheon Airport in Korea, customs clearance is only possible at least 24 to 48 hours after receiving the tracking number.
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The picture above shows an actual example of a normal customs clearance inquiry. You can find out how many boxes your shipment will come in, and there is also information about the weight. You can also see more information below, with detailed information appearing in chronological order.
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The first report on arrival at Incheon Airport is “Submission of Port Arrival Report,” and from this, you can find out in detail the process by time period from screening to import customs clearance and removal from the airport. If there is no information that it has been taken out of Incheon Airport, it means that it is still at the airport, and until this point, domestic courier service will not be able to track the delivery.
From the time it is taken out of the airport and handed over to domestic courier, it can be checked in the delivery tracking corner of the domestic courier website. We have introduced a method for conducting domestic delivery tracking or customs clearance tracking before receiving products purchased directly from overseas in Korea. Please take advantage of this.