We will inform you about ‘Jeonbuk Bank Customer Center phone number and business hours’.
1. Customer center phone number
Jeonbuk Bank Customer Center Main Number
: 1588-4477
Domestic/overseas general phone number is 063)270-8585. Overseas phone number is 82-63-270-8585.
For foreign language consultations, consultations can be made by calling main number 1588-4477 > 99.
2. Customer center usage hours
Customer service hours are available
Weekdays from 9 a.m. to 8 p.m.
Saturday from 9 a.m. to 1:30 p.m.
They say they don’t operate on bank holidays.
Please note that foreign language consultations are only available until 6pm.
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3 Report loss
We operate 24 hours a day to report financial accidents or losses.
Detailed information on loss report customer center
Main number 1588-4477 > Detailed code
Report loss
Reports can be made by phone or internet banking, available 24 hours a day.
4. Telebanking frequently used service
Main number 1588-4477 > Detailed code
To connect to a counselor, press ‘0’ to connect immediately.
On the Jeonbuk Bank website, in addition to connecting to a counselor in the customer consultation menu, chatbot consultation, email consultation, and remote support consultation services are also operated.
In the case of chatbot consultation, consultation is possible quickly and conveniently at any time, 24 hours a day, 365 days a year. If you need consultation from a professional counselor, you can also receive help solving your problem through email consultation.
Find a Jeonbuk Bank branch
Jeonbuk Bank has offline Yeongyeop branches in each region, including Jeonju, Iksan, Gunsan, and Sunchang in Jeollabuk-do. If you use the ‘Branch Information’ menu on the Jeonbuk Bank website, you can check regional branch addresses, phone numbers, and directions map information.
frequently asked questions
If you refer to the frequently asked questions on the Jeonbuk Bank website, you may be able to resolve your issue without contacting customer service. This menu allows you to see at a glance the most frequently asked questions from customers. The list is well categorized by category, including personal banking, corporate banking, financial products, electronic finance, homepage, and IR, making it convenient to find what you are looking for.
5. Other inquiries
In addition to the main number, chatbot consultation, email consultation, and remote support consultation are available.
It is available on the website.