If you are looking for the customer service number for a Cheongho Nais water purifier, air purifier, or bidet, please check below. I also use a Cheongho Nais water purifier, and I looked up the customer service center number while applying for customer service this time and will share it with you.
First, check the information that you are frequently curious about before calling the customer service center. There may be a delay in connecting the call, so check below to see if you can get an answer.
Information to know before applying for customer service
# What should I do if I move while using a Cheongho Nais water purifier?
1. Turn off the water purifier’s raw water adapter valve. 2. Drain all the water in the tank, then unplug the power cord. 3. After unplugging the power cord, cut the tubing connected to the back of the water purifier with a knife or scissors, bend the tubing, tape it, and then move the product. However, when installing a water purifier, you must apply online or through the customer center.
It is said that a fee will be charged for previous installations.
# The water smells.
If you use water immediately after installing the water purifier, the water may smell. This can be caused by the water purifier packaging or internal parts (silicon, etc.). After draining all the water in the water purifier, the smell may disappear, so please drain it and use it.
– If you have not inspected (cleaned) the inside/outside of the water purifier storage tank for a long time, an odor may occur, so check the storage tank.
– An odor may occur if the replacement cycle of the post carbon filter has passed.
# How much is the service (A/S) fee?
In the case of rental products, A/S costs are said to be free during the contract period. However, if it is due to customer negligence, it will be processed for a fee, and if the rental contract period has ended or the product does not include A/S, a business trip fee of 20,000 won per time will be charged. It is said to be 25,000 won on weekends or holidays.
If you are using it as a rental, you can apply without worrying about the business trip fee.
*Free and paid repair criteria
Cheongho Nais Customer Center Phone Number
Cheongho Nais Customer Center Phone Number: 1588-2290
Operating Hours: Weekdays 9:00 ~ 18:00
The A/S center is not available on weekends, so you should call on a weekday. Since there are a lot of calls in the morning, on Mondays, or on Fridays, if it is not very urgent, it would be better to call in the afternoon or in the middle of a weekday.
To connect to a counselor, press 1588-2290, then press 1 to verify your identity and go to the counselor A/S reception. If you are busy, you can skip Lim Young-woong’s song.
1. Cheongho Nais product AS application and previous installation inquiry, application
2. Cheongho Nais product purchase inquiry and consultation
3. Inquiry related to contract progress
4. Rental return consultation
5. Rental fee payment and non-payment inquiry, inquiry
9. Other inquiries
Go to Cheongho Nais official website
Cheongho Nais KakaoTalk chat consultation
Instead of call center phone consultation, you can also chat with KakaoTalk. Find ‘Cheongho Nais consultation talk’ on KakaoTalk and add the channel. Below is the link to Cheongho Nais consultation talk.
You can chat in real time with a counselor, and it is available from 9:00 to 18:00, Monday to Friday. Chat is not available outside of these times.
Go to Cheongho Nais consultation talk