When using various services related to Kakao such as Kakao Talk, Kakao T, and Kakao Navi, you may face various problems. As the Kakao service greatly affects our daily life, it is sometimes necessary to contact the customer center.
So, some people are curious about the Kakao Customer Center phone number. I know that Kakao currently does not operate a customer center through a call center.
Today, we will look at how to inquire about Kakao Service and how to provide urgent consultation. 카카오톡 고객센터
1. Kakao Talk customer center phone number 좋은뉴스
– Those of you who have looked up the Kakao Talk customer center phone number will know that there is no phone number anywhere. KakaoTalk call center operation is currently closed. From November 2018, it has been operating as an inquiry and consultation through Internet Talk.
However, in case of urgent inquiries related to harmful information and infringement of rights, a separate call center is operated and consultation is available 24 hours a day, 7 days a week.
– Inquiries regarding harmful information and infringement of rights: 1577-3357
2. How to contact KakaoTalk customer center
– Let’s see how to contact an agent through the Kakao Talk chatbot.
> After running the KakaoTalk app, click [More(…)] at the bottom and click the gear icon [Settings], then click the [Customer Center/Help] menu at the bottom.
> Click [Contact Us] in the customer center to see several inquiries. You can connect to an agent by clicking [Consult Chatbot].
> You can use the chatbot to send your inquiry or directly connect the counselor, but the operating hours are set from 10:30 to 18:30 from Monday to Friday.
3. How to contact KakaoTalk customer center by email
> If it is not during chatting time with a counselor at the KakaoTalk Customer Center, you can contact us through [Contact Us] and you will receive a reply via e-mail. (based on mobile)
> PC Kakao Customer Center [Contact Us] Shortcut
If you submit an inquiry by entering the e-mail address and mobile phone number to be answered through the shortcut above, the inquiry category, and the subject and content of the inquiry, you will receive a reply to the e-mail address you have provided.
4. Kakao Talk Customer Center Operating Hours
– Counseling staff available hours: Monday, Tuesday, Wednesday, Thursday, Friday, 10:00 ~ 18:30
Up to this point, we have learned about the Kakao Talk customer center phone number and consultation hours. thank you