Cuchen is a leading domestic brand that produces various home appliances, including rice cookers. Anyone using Cuchen products can use the Cuchen Service Center at any time. Major after-sales service items include replacement of the rice cooker, inner pot, and rubber packing. Cuchen’s service centers are widely distributed across the country, and if you want to use after-sales service, you can apply through the customer center on the Cuchen website.
Today, we will learn about how to apply for after-sales service through the Cuchen Service Center, cost, location, phone number, inner pot, packing, operating hours, etc.
index
1. Cuchen Service Center phone number, operating hours
2. How to apply for A/S at Cuchen Service Center
3. Cuchen A/S cost: Free repair / Paid repair / Warranty period
3-1. Free repair
3-2. Warranty
3-3. Paid repair
4. Price of consumables for Cuchen products: Inner pot/packing
5. Find Cuchen Service Center
6. Major Cuchen service centers nationwide: phone number / location / business trip area
1. Cuchen Service Center phone number, operating hours
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
We will inform you of Cuchen’s service center phone number and operating hours.
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
operating time
Weekdays 9:00 AM – 6:00 PM
Saturday 9am – 1pm
Closed on Sundays/Holidays
2. How to apply for A/S at Cuchen Service Center
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
To apply for after-sales service for Cuchen products, you must use the official website.
Go to Cuchen homepage
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Click the All menu at the top left of the homepage, then click A/S Center located at the bottom in the Customer Center category at the bottom right.
Click Apply for A/S in the Warranty Information, Find A/S Center, and Apply for A/S items located in the middle of the screen.
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Afterwards, click the on-site A/S request button in the center of the screen and enter the products you wish to receive repairs in order.
3. Cuchen A/S cost: Free repair / Paid repair / Warranty period
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Before applying for A/S through the Cuchen Service Center, please know the cost information for repairs.
3-1. Free repair
When using Cuchen’s A/S service, no costs are incurred in the following cases.
In the case of performance or functional failures that occur during normal use among product lines with a remaining quality warranty period.
If a stock failure occurs in the same area within 2 months after repair was performed through Cuchen’s service center.
3-2. Warranty
Cuchen’s product warranty period is determined based on the date of purchase of the product, and confirmation of the date of purchase is determined based on the product warranty (purchase receipt).
If there is no product warranty, the warranty period is determined by adding 3 months based on the production date (manufacturing number) of the product, taking into account the distribution period, and applying it to the date of purchase.
Category Warranty Period Related Products
General products 1 year All products except fans, heaters, and seasonal products
Seasonal products 2 years Fans, heaters
If a general household product is used for commercial purposes at a business location, is used in a place other than the normal use environment, or is purchased as a used product, the warranty period may be shortened.
3-3. Paid repair
When using Cuchen’s A/S service, repair costs will be incurred in the following cases.
When repairing a product whose quality warranty period has expired
Repairs due to customer negligence
If the product has been unfairly repaired or modified by a place other than Cuchen’s service center.
If the product breaks down due to a natural disaster
In case of replacement of parts due to wear of consumable products due to long-term use
If there is a problem with the power supply or a malfunction occurs due to a defect in the connected device.
4. Price of consumables for Cuchen products: Inner pot/packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
When using Cuchen products, situations may arise where consumable parts need to be replaced due to wear. The most frequently replaced parts include the inner pot and packing of the rice cooker. We will provide you with information on some of our major products.
Product Name Price Product Name Price
Cuchen brain exclusive coating 10 person inner pot
CVJ-HS1012KNK KRW 60,000 Cuchen brain exclusive coating 6-person inner pot
CVJ-HS0622KNK 55,000 won
Cuchen brain exclusive full stainless steel inner pot for 10 people
CVJ-HT1013SNK 100,000 won Cuchen Brain exclusive full stainless steel inner pot for 6 people
CVJ-HT0623SNK 95,000 won
Hot plate pressure pressure packing (10 people)
CPJ-P102 KRW 10,900 Heating plate pressure pressure packing (6 people)
CPJ-P060SPA 11,000 won
* The price of the product is the price indicated on Cuchen’s official website.
Inner pot, packing: Go to purchase consumables
5. Find Cuchen Service Center
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
We will introduce you to finding a Cuchen service center.
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
To find Cuchen’s A/S center, you must use the website. After using the same route as the Cuchen A/S application method explained above, click Find A/S Center in the middle of the Service Warranty Information, Find A/S Center, and Apply for A/S sections to search for a service center near you. there is.
Find a service center near me
6. Major Cuchen service centers nationwide: phone number / location / business trip area
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
Cuchen Service Center A/S application Inner pot packing
1. Seongnam 031-732-0150 [13345] 223 Sanseong-daero (Ilmun Finance Building), Sujeong-gu, Seongnam-si, Gyeonggi-do Business trip area Jungwon-gu, Sujeong-gu
2. Gwangjin 02-470-1774~5 [04796] 294 Gwangnaru-ro, Seongdong-gu, Seoul (Seongdong Tax Tower) Business trip area Gwangjin-gu (excluding Junggok-dong), Seongdong-gu
3. Pohang 054-281-0091 [37659] 336 Hemang-daero, Nam-gu, Pohang-si, Gyeongsangbuk-do and 2 lots, 2-dong Business trip area Pohang / Gyeongju, Gyeongbuk (Monday, Wednesday, Friday) / Yeongdeok-gun, Gyeongbuk, Uljin ※ No business trip to customer’s home!! / Delivery area: Ulleung-gun, Gyeongbuk, the outskirts of Gyeongju, Gyeongbuk (Gampo-eup, Yangnam-myeon, Yangbuk-myeon, Sannae-myeon) / Technician visits Samsung Digital Plaza every Thursday (must be left to Samsung/takes some time)
4. Dongdaemun 02-3673-4787 [02586] Room 201, 14 Cheonho-daero, Dongdaemun-gu, Seoul Business trip area Dongdaemun-gu, Jongno-gu, Seongbuk-gu
5. Mokpo 061-285-3188 [58662] 254 Hadang-ro, Mokpo-si, Jeollanam-do Business trip area Yeongam-gun, Jeollanam-do (Tuesday) / Gangjin-gun, Jeollanam-do (Tuesday) Muan-gun, Jeollanam-do (Wednesday) Haenam (Friday) / Jindo-eup, Jindo-gun, Jeollanam-do (Thursday) / Delivery area: Jeonnam Shinan-gun, Wando-gun, Haenam-gun, Jeollanam-do = (Island areas such as Songji-myeon and Hwasan-myeon Sammari)
6. Gumi 054-452-7312 [39230] 3 Songwonseo-ro 2-gil, Gumi-si, Gyeongsangbuk-do Business trip area Gumi / Gumi-si, Gyeongbuk (Jangcheon-myeon) / Gimcheon-si, Gyeongbuk (Tuesday, Thursday) / Seongju-gun, Gyeongbuk (Monday, Wednesday, Friday) / Chilgok-gun, Gyeongbuk (Monday) , collect)
7. Naju 061-331-3799 [58260] Cuchen Naju Service Center, 82 Namgomun-ro, Naju-si, Jeollanam-do Business trip area Naju / Yeonggwang-gun, Jeollanam-do (Wed) / Jangheung-gun, Jeollanam-do (Fri) / Hampyeong-gun, Jeollanam-do (Thursday)
8. Suncheon 061-744-8186 [57979] 20 Jangjabo 3-gil, Suncheon-si, Jeollanam-do (Cuchen Service Center) Business trip area Suncheon / Boseong-gun, Jeollanam-do (Tuesday) / Goheung, Jeonnam (Monday, Wednesday, Friday) Part of Suncheon-si (Thursday) – Nagan-myeon, Byeolryang-myeon, Seomyeon, Songgwang-myeon, Seungju-eup, Oeseo-myeon, Woldeung-myeon, Juam-myeon, Hwangjeon-myeon / Gurye-gun, Jeollanam-do (Thursday) / Parts of Gokseong-gun (Thursday) – Gokseong-eup, Moksadong-myeon, Seokgok-eup / ※Caution!! Other Gokseong area delivery areas: Island area in Goheung-gun, Jeollanam-do / Geumsan-myeon (all areas), Deuknyangdo, Udo, Doyang-eup, / Dohwa-myeon (Jijukdo)
9. Seodaegu 053-746-9961 [42639] 220 Waryong-ro, Dalseo-gu, Daegu Business trip area Short distance: Part of Dalseo-gu (excluding Seongdang-dong/Duryu-dong) Part of Seo-gu (except Dongcheon-dong) / Long distance: Goryeong-gun, Gyeongbuk (Wednesday, Friday) / Hamyang-gun, Gyeongnam (Tuesday, Thursday), Geochang-gun (visit daily) / Part of Dalseong-gun, Daegu (Wednesday, Friday) – Dalseong-gun Nongong-eup, Hyeonpung-myeon, Yuga-myeon, Okpo-myeon, Guji-myeon (excluding Gachang-myeon) / Gyeongnam Hapcheon-gun, Sancheong-gun (Wednesday, Friday) / Daegu Dalseong-gun: Habin-myeon (Wednesday, Friday) Friday), Dasa-eup, Hwawon-eup (daily visit)
10. Gunsan 063-462-9293 [54139] 396 Gongdan-daero, Gunsan-si, Jeollabuk-do (Wonhalmeoni Bossam) Business trip area Short distance: Gunsan / Long distance: Part of Seocheon-gun, Chungcheongnam-do (excluding Seomyeon, Seocheon-gun) (next-day visit) / Part of Gunsan-si, Jeollabuk-do (daily visit) – Napo-myeon, Daeya-myeon, Seosu-myeon, Seongsan-myeon, Okgu-eup, Impi-myeon, Hoehyeon-myeon / Seosu-myeon, Gunsan-si, Jeollabuk-do (next-day visit) *Delivery area: Seocheon-gun, Chungnam (Seo-myeon) / Gunsan-si, Jeollabuk-do (Okdo-myeon)
11. Jinju 055-920-0901 [52687] 445 Jinyangho-ro, Jinju-si, Gyeongnam 128.07463