Recently, there have been a number of very negative incidents surrounding Coupang. Therefore, the movement to withdraw from Coupang is unfolding. I don’t use Coupang very often, but after visiting the site for a long time due to these things, it is not easy to find the withdrawal menu. 쿠팡 탈퇴
3 reasons to leave Coupang
Let’s take a look at some of the things that Coupang has done really wrong recently. JFactory
First, the fire at the Coupang Logistics Center in Icheon caused many casualties, and among the firefighters who were put in to extinguish the fire, the 52-year-old rescuer, Kim Dong-sik, died. It can be said that it is fortunate that the flame was barely caught in 6 days, but Coupang’s response to it was enough to provoke outrage. After seeing the situation, he apologized belatedly, and founder Kim Bum-seok paid his condolences to Kim Dong-sik, the head of the rescue team, but there is a lot of criticism that this is also a show-off.
Second, on the day of the fire, founder Kim Beom-seok announced that he would step down from all positions at Coupang Korea. This is highly criticized as a ‘trick’ to avoid liability under the Act on the Punishment of Serious Disasters, which will begin soon. Even if a worker dies in an industrial accident, founder Kim Beom-seok is not subject to punishment because he has no position. In fact, ‘Coupang Korea’ is an American company in which Coupang Inc. of the United States owns 100%. Therefore, even if Coupang causes various problems in Korea, there is a limit to punishing it under Korean law. This also seems like a trick.
Third, today, a user of Coupang Eats, Coupang’s delivery service, ordered kimbap, dumplings, and fried shrimp, and a day later asked for a refund, saying, ‘One of the three fried shrimp ordered is in strange color’ and insulted. There was an incident where he collapsed from a brain hemorrhage while on the phone and died. In the process, Coupang Eats did not raise any problems with the customer, such as ‘Please pass it on to the owner so that the same problem does not happen’ and ‘Please be careful in the future’.
I wonder if all these things are because it is the second American company I pointed out.
How to withdraw from Coupang
Coupang app withdrawal process
Can’t leave Coupang app
First of all, you cannot withdraw from the ‘Coupang App’. There are a lot of customers who use mobile these days, but I don’t understand why it is possible to withdraw from a PC only. If you use Coupang Eats through Coupang, there is no way to unsubscribe from the app.
How to withdraw from Coupang PC is as follows. Even on the PC site, it is not easy to find the membership withdrawal menu.
Access My Coupang from the Coupang website
Access ‘Check/Edit Personal Information’ in My Coupang
I thought that My Coupang would have a membership cancellation menu, but there was none. You can find the membership withdrawal menu only after entering ‘Personal Information Confirmation/Modification’.
‘Member Withdrawal’ menu on the Coupang member information edit screen
You can see that there is a small ‘withdraw member’ menu at the bottom right of the member information edit screen.
Withdrawal from Coupang membership
Withdrawal from Coupang membership
During the withdrawal process, you can check information such as coupons, outstanding amounts, and Coupang Cash. If there are cash or coupons here, it will be to stop the desire to withdraw because it is a waste.
Withdrawal from Coupang membership
On the last screen, there is a space to leave your wishes for Coupang. I think it would be good to write down the reason for leaving here.
Withdrawal from Coupang membership
was finally withdrawn.
Coupang gained considerable popularity due to its fast delivery through rocket delivery. Behind this convenience is the tremendous effort of delivery drivers. For this reason, Coupang delivery drivers continue to die from overwork. However, Coupang is not responding properly to this. Perhaps we are also accomplices in neglecting the difficulties of delivery drivers while insisting on convenience.