We will inform you of the Hanwha Life Insurance Customer Center phone number and documents on how to file an insurance claim. The customer center can answer any questions you may have, including accident insurance claims, application documents, and processing deadlines. You can also quickly resolve any questions you have by calling customer service and consulting.
Hanwha Life Insurance Customer Center Phone Number
Hanwha Life Insurance Customer Center Phone Number
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Hanwha Life Insurance Customer Center Phone Number
How to claim accident insurance money
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Hanwha Life Insurance Customer Center Phone Number
The main phone number for Hanwha Life Customer Center is 1588-6363. This is a paid call, and calls outside the city center are charged at a rate of 39 won/3 minutes, depending on the mobile carrier.
Customer Center Phone Number: 1588-6363
Customer Inconvenience Counseling: 1800-6382
Direct insurance consultation: 1544-6385
General insurance consultation: 080-852-8900
Telephone consultation ARS service code information
1 Insurance contract loan
– Insurance contract loan inquiry and application
– Immediate repayment of insurance contract loan principal and interest 2 Insurance premium and surrender refund
– Cancellation, division, dividend, maturity, human insurance payment inquiry and application
3 Insurance premium payment
– Confirm payment of insurance premium
– Immediate payment of insurance premiums
– Apply for and change automatic transfer of insurance premiums 4 Real estate and credit loans
– Real estate/credit loan inquiry and application
5 Personal information/insurance card
– Voice phishing
– Report personal information leak
– Report loss of card 6 Inquiry and consultation regarding variable insurance
– Inquiry and processing of variable insurance contract details
– Variable insurance fund change, rate of return consultation
7 Certificate issuance
– Application for insurance contract-related certificates such as insurance policy and payment confirmation 0 – Connect to a counselor
Business hours information
Category Usage Business Hours
Inquiry – Contract details and cancellation refund
– Confirmation of insurance premium payment within 24 hours
Withdrawal – Insurance contract loan, cancellation, maturity, split, dividend inquiry and application 07:00 ~ 23:30
Deposit Insurance Contract Loan Repayment 07:00 ~ 23:30
Insurance premium payment 07:00 ~ 23:30
Repayment of loan principal and interest (connection to counselor) 09:00 ~ 18:00
Consultant connection weekdays 09:00 ~ 18:00
Go to Hanwha Life Insurance Customer Center
How to claim accident insurance money
Accident insurance claims can be made in a variety of ways, including in-person visits, registered mail claims, fax applications through a call center, FP agent claims through a 1:1 customer center, and website/mobile claims.
Claims of 5 million won or less can be claimed non-face-to-face through website, mobile, or tablet (FP proxy billing).
Non-face-to-face billing channels: Call center FAX billing – Only claims under 1 million won, website/mobile app, tablet (FP proxy billing) are available for claims under 5 million won.