11st provides convenient services by providing various inquiry methods to customers. You can easily consult and inquire through the main phone number, chat consultation, and frequently asked questions.
☎️ 1599-0110👈
11th Street Customer Center Phone Number (Opening Hours) Blog Some Tomorrow Photos
11th Street Customer Center Phone Number
index
Go to 11th Street Customer Center phone number
✅Chat consultation [Go]
✅Frequently Asked Questions [Go]
11th Street Customer Center operating hours
11th Street Frequently Asked Questions
Go to 11th Street Customer Center phone number
The main phone number for 11th Street Customer Center is 1599-0110. If you call this number, you will be connected to a representative and can inquire in real time. 11st Customer Center’s business hours are 24 hours a day, 365 days a year. The address of the 11th Street Customer Center is 306 Digital-ro, Guro-gu, Seoul.
In addition to 11st Customer Center, you can contact us in the following ways.
✅Chat consultation [Go]
If you select the [Customer Center] menu on the 11st website or app, you can see the [Consult via chat] button. Click this button to have a 1:1 chat with an agent. Chat consultation is also available 24 hours a day, 365 days a year.
✅Frequently Asked Questions [Go]
If you select the [Customer Center] menu on the 1st Street website or app, you can view the [Frequently Asked Questions] section. Here you will find questions and answers categorized into topics such as delivery, return/exchange/refund, order/payment, Coupang Cash, and member service.
Most questions can be answered without further inquiry.
11th Street Customer Center operating hours
11th Street Customer Center Phone Number
11th Street Customer Center Phone Number
11st Customer Center phone consultation hours are 8:00 – 22:00 on weekdays, weekends, and public holidays. However, incident reports such as service failure reports and personal information theft reports are available 24 hours a day, 365 days a year.
11th Street Customer Center chat consultation hours are 8:00 to 22:00 on weekdays, weekends, and public holidays. Chat consultation is available from the ‘Customer Center’ menu after logging in to the 11st app or website.
11th Street Customer Center email consultation hours are from 9:00 to 18:00 on weekdays. Email consultation can be accessed from the ‘Customer Center’ menu after logging in to the 11st app or website.
11th Street Frequently Asked Questions
11th Street Customer Center Phone Number
11th Street Customer Center Phone Number
✅ Delivery-related questions: Questions about shipping cost, delivery period, delivery tracking, change of delivery address, selection of courier company, overseas delivery, etc. Answers to your shipping questions can be found here.
✅ Return/exchange/refund related questions: How to apply for return/exchange/refund, return/exchange/refund fee, return/exchange/refund period, return/exchange/refund status inquiry, return/exchange/refund cancellation, return/exchange/ This is a question regarding refund refusal, etc. Answers to questions regarding returns/exchanges/refunds can be found here.
✅Order/payment related questions: Questions about order/payment method, order/payment cancellation, order/payment status inquiry, order/payment error, order/payment history, order/payment inquiry, etc. Answers to questions about ordering/payment can be found here.
Main phone number: 1599-0110
Business hours: 24 hours a day, 365 days a year
Address: (08378) 306 Digital-ro, Guro-gu, Seoul (Guro-dong)
How to contact us:
Telephone consultation: 1599-0110 (24 hours)
Chat consultation: [Consult via chat] on the 11st website or app [Customer Center] menu (24 hours a day)
Frequently Asked Questions: [Frequently Asked Questions] on the 11st website or app [Customer Center] menu
Telephone consultation operating hours: Weekdays, weekends, and public holidays 8:00 ~ 22:00
Chat consultation operating hours: Weekdays, weekends, and holidays 8:00 ~ 22:00 (available after logging in)
Email consultation operating hours: Weekdays 9:00 ~ 18:00 (available after logging in)
Report service failures and personal information theft: available 24 hours a day, 365 days a year
Answers to questions about delivery, questions about returns/exchanges/refunds, and questions about ordering/payment can be found in the respective sections.
conclusion
11st prioritizes customer convenience through various inquiry methods and expanded operating hours. We provide customer support services that allow you to easily receive help anytime, anywhere.