이케아 배송 기간Your home furnishing life will be more enjoyable with IKEA’s delivery/pickup service, which can be used more easily and conveniently anytime, anywhere, regardless of online/offline purchase amount.
Furniture delivery, pick-up service, and courier delivery fee have no requirements for the purchase amount and have been lowered. Choose and use the delivery option easily and conveniently according to your needs, regardless of online/offline distinction.
Delivery service for small purchases starting at KRW 3,000
Receive directly at the nearby pick-up point for KRW 9,000
Lower furniture delivery starting at KRW 29,000
Regardless of the purchase amount, you can conveniently get IKEA furniture delivered online or offline at a lighter price.
* Up to 5㎥ of order volume (the volume of two and a half side-by-side refrigerators) can be delivered at the applicable rate. * In the case of buildings with 4 or more floors without an elevator, a ladder truck service (approximately KRW 90,000) is required. Please apply through the IKEA Customer Support Center (1670-4532) within 24 hours of requesting delivery.
IKEA products purchased online can be picked up directly at the nearest pick-up point with low shipping costs.
For orders weighing less than 25 kg or a maximum length of 140 cm, you can pick it up with a courier fee starting at KRW 3,000.
Basic rate 3,000 won ~ 8,000 won
* The maximum length and weight that can be delivered for each rate is based on the package after packaging the product. * In addition to the example products, you can receive various products by courier delivery at a price that meets the standard.* Courier delivery charges may vary depending on the actual size of the ordered product.
* For delivery to some inland areas and Jeju Island, an additional 3,000 won will be added between islands and mountains. * You can check the exact shipping cost at the checkout stage.
You can request a delivery service by asking a store employee while shopping or at the pickup desk when paying for a product.
Basic fee 9,000 won
This service allows IKEA staff to pick up up to 20 products for you. Picked up products can be received at each store’s ‘product pick-up area’.
Basic rate 3,000 won ~ 8,000 won
You can apply for courier delivery at three different prices depending on the sum of length, width, height and total weight.
KRW 3,000: The sum of width, length and height is less than 100cm / Total weight after packaging is less than 2kg
5,000 won: total width, length and height less than 145 cm / total weight after packaging less than 25 kg
KRW 8,000: The sum of width, length and height is less than 220 cm / Total weight after packaging is less than 25 kg
3,000 won added between islands and mountains for delivery to some inland areas and Jeju Island*
Basic rate 29,000 won ~ 39,000 won
When delivering furniture from a store, you can deliver to the desired area by paying only the shipping fee without adding an additional 9,000 won for pick-up service.
Q. From when will the return fee be applied in case of shipping cancellation? A. It applies from January 1, 2021, and the courier delivery service and short distance delivery cannot be canceled.
Q. Where can I find information about the cost of a return charge?A. You can check the exchange and refund policy and delivery service terms and conditions page on the IKEA website. When ordering online, you can check it at the payment stage and order cancellation stage, and when ordering at a store, you can check it in the delivery service terms and conditions.
Q. At what stage after applying for delivery service do you incur return costs when canceling an order? After the ordered product has been shipped, a return fee will be incurred in case of cancellation.
Q. How do I cancel delivery? A. You can cancel your order directly from the IKEA webpage Delivery Tracking – Order Management. It is possible only when the order status is ‘Payment complete’, and even if the customer has not received the product, a return fee will be incurred when requesting cancellation after the product has been shipped. If you have difficulty canceling delivery, please contact the IKEA Customer Support Center (1670-4532 without an area code).
Q. When will the refund amount be processed for the canceled order? A. Depending on the payment method, the refund processing schedule may vary. If you have not received a refund after 7 business days after canceling your order, please contact the IKEA Customer Support Center (without an area code at 1670-4532).
Q. Can I withdraw my intention to cancel an order after requesting cancellation? Please understand that you must re-order after canceling the order.
From the time IKEA products are produced to reaching our homes, many people are constantly moving. IKEA is putting in a lot of effort with the hope that the next generation can enjoy what we enjoy now. As one of those efforts, we started delivering 100% electric vehicles for people and the planet.
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