삼성케어플러스 조회We have collected frequently asked questions.
What is Samsung Care Plus?
What is a security solution?
What happens if I receive a security solution information text but do not proceed?
Where can I check the terms and conditions?
Where can I check my subscription products?
Where can I check the serial number?
Is it possible to change the product?
Is it possible to change subscribers?
I changed my number. What should I do?
I changed my name. What should I do?
I received a replacement due to a defect, what should I do?
A Google account error occurs. What should I do? (Error code 408 occurs)
A Google account error occurs. What should I do? (Error code 403 occurs)
I received a 20% coupon from the Galaxy Campus Store. How do I use it?
I made a purchase at the Galaxy Campus Store but did not receive a coupon.
How do I sign up for Samsung Care Plus?
How do I check whether I am subscribed to Samsung Care Plus when receiving service?
Can I sign up for Samsung Care Plus with a device purchased overseas?
Can I sign up if I have multiple devices in my name?
Is it possible to overlap with telecommunication company insurance?
What is the cost?
What is the payment method?
Is it possible to change the payment card registered when signing up?
How am I billed upon cancellation?
Is early cancellation possible?
Can I sign up again after cancelling?
When cancelation, do you refund the previously paid service fee?
Is it automatically canceled if lost?
Will my service be terminated if non-payment continues?
What happens when the set number of rewards is exhausted?
How many rewards do I have left?
Do in-box accessories also benefit from Samsung Care Plus?
Can I still receive service benefits even if I haven’t paid?
How do I receive benefits after repairing damage?
How much will repairs cost?
The screen on my phone is out and I can’t see anything. Can I get compensation?
How can the service center confirm that I am a Samsung Care Plus customer?
I have multiple cell phone insurance. How do I get compensation?
What should I do if it is lost? (No duplicate subscription to carrier insurance)
What should I do if it is lost? (There is duplicate insurance coverage from telecommunication companies)
What documents are needed in case of loss?
What do I do if I find my lost device again? (Before compensation for loss is completed)
What do I do if I find my lost device again? (After compensation for loss is completed)
What happens to lost devices?
How do I determine if the battery is defective?
What is the battery compensation?
What is the scope of compensation for the free warranty service?
Are waterproofing and dustproofing included in the basic warranty?
How do I apply for in-home repairs?
How do I pay the deductible for in-home repairs? (Damage repair customer)
Until what time is on-site repair service possible?
Is it possible to repair water damage onsite?
What is the promotion?
Is it possible to convert to a paid service after the promotion ends?
Can I change to a different product after the promotion ends?
What should I do if I only use the promotional period and do not want to convert to a paid version?
Where can I check the paid conversion date?
How do I cancel a promotional product?
I received a replacement due to a defect, what should I do?
After signing up for the promotion, is it possible to transfer it when selling it as a used item?
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