Kia Motors Customer Center Information
Customer Center: 080-200-2000
UVO Center: 1899-2121
Website: https://www.kia.com/kr/customer-service/default.html
FAQFrequently Asked Questions BEST 5
Where and how do I update my navigation?
How do I park my car in neutral with push-button start and smart key?
Please tell me how to replace the smart key battery.
What is the Electronic Parking Brake (EPB) function?
I lost the instruction manual. How can I get it reissued?
Kia Motors Nationwide Direct Service Center
Company name, address, phone number, special information when making a reservation
Gangseo Service Center (Direct Service Center) 542 Yangcheon-ro, Gangseo-gu, Seoul (Deungchon-dong) 02-2635-8585 1. For maintenance reservations, contact the Integrated Reservation Center (1899-0200) 2. For accident car (sheet metal, painting) inquiries, apply in person Available only * Schedule may be delayed depending on work details and waiting conditions 3. Visit for functions/audio/navigation/sunroof/seat after reservation * Reservation may be made depending on parts supply and circumstances 4. Business hours are weekdays 8:40 – 17:30 (lunch time 12:30 – 13:30, closed on Saturdays, Sundays, and public holidays). * Main number (02-2635-8585, ARS number 0~4) * 1 ton bongo/commercial vehicle work not possible
Seongdong Service Center (Direct Service Center) 61 Seongsui-ro 26-gil, Seongdong-gu, Seoul (Seongsu-dong 2-ga) 02-498-8585 ①. For accident car (sheet metal/painting), please visit and receive consultation ②. For maintenance reservation, call the main phone number (02-) Inquire at 498-8585, ARS (No. 4) ③ Seat reservation: 02-3408-6838 ④ Sunroof, glass visit and reception consultation – Panoramic sunroof: Available every Tuesday/Thursday/Friday, -All new car models (Carnival, Sorento, K7) , Karen’s) Tuesdays/Wednesdays available ⑤. Audio/navigation is stocked naturally and maintained in order without reservation ※ Business hours (08:30~17:30), lunch time (12:30~13:30), Saturdays, Sundays, public holidays is closed.
Siheung Service Center (Direct Service Center) 20 Siheung-daero 51-gil, Geumcheon-gu, Seoul (Siheung-dong) 02-804-8585 1. Bongo vehicle reservations must be made by phone. 2. Sheet metal repair is only possible upon request for on-site inspection. 3. Sunroof repairs have a date depending on the vehicle model. – All New Pride, All New Carens, All New Carnival, Carnival (4th Generation), All New Sorento, Sorento (4th Generation), All New K7, Stinger, THE K9: Work is possible only on Tuesdays and Thursdays (Inalfa Korea) – For other models, on Mondays , Water repair possible (Webasto Korea) ※ Reservations must be made through the Total Reservation Center. : 1899-0200
Dobong Service Center (Direct Service Center) 48 Dobong-ro 180na-gil, Dobong-gu, Seoul, Kia Motors Service Dobong Center 02-3493-8585 ○ For maintenance reservations, call the integrated call center at 1899-0200 or the main phone number (02-3493-8585.ARS) Connect and contact the integrated reservation call center – Sunroof work is only possible on Mondays and Wednesdays. -Only in-person applications related to accident car (sheet metal, painting) are accepted. > Some sheet metal work is not possible due to absence of personnel. ※ Closed during business hours (08:30~17:30), lunch time (12:30~13:30), and on Saturdays, Sundays, and public holidays.
Gangneung Service Center (Direct Service Center) 11-4, Gangbyeon-ro 604beon-gil, Gangneung-si, Gangwon-do Ipam-dong 033-651-8585 Sunroof repairs are available every Thursday and Friday for each vehicle type. Please inquire by phone and make a reservation.
Wonju Service Center (Direct Service Center) 233 Woosan-ro, Wonju-si, Gangwon-do, Woosan-dong 033-743-8585 1. For sunroof maintenance reservations, please call (033-743-8585) and make a reservation.
Suwon Service Center (directly managed service center) 27 Jungbu-daero, Giheung-gu, Yongin-si, Gyeonggi-do (Yeongdeok-dong) 031-214-8585 ① Audio work: Maintenance by natural order without reservation ② Sunroof work: Telephone reservation required ③ Sheet metal/painting work: Reservation not possible; On-site consultation in progress. Please understand that we will not issue an estimate for vehicles that have not been requested for maintenance. ※ Closed every Saturday and Sunday. ※ Closed on October 24th due to the union’s founding day.
Uiwang Service Center (Direct Service Center) 249 Gyeongsu-daero, Uiwang-si, Gyeonggi-do, Gocheon-dong 031-465-8585 ①Maintenance reservations and technical consultation are available at the integrated call center. [ ☎ 1899-0200 or ☎ 031-465-8585, ARS (No. 4) ] ② Only in-person registration is available for accident vehicles. ③Sheet/audio inspection will be conducted in the order of reception. ④Sunroof is available for all new car models (Carnival, Sorento, K7, Carens), Stinger, THE K9 on Thursdays and Fridays, and for other car models on Wednesdays and Fridays. ※ Business hours are weekdays (08:40~17:30), lunch time (12:30~13:30), and closed on Saturdays, Sundays, and public holidays.
Changwon Service Center (Direct Service Center) 504 Changwon-daero, Uichang-gu, Changwon-si, Gyeongsangnam-do (Daewon-dong) 055-273-8585 Sunroof repair is available only on Mondays and Tuesdays. All New Sorento, All New K7, All New Carnival, and All New Carens are available on Tuesdays only. , Sheet metal/painting work (accident repair): No reservations, on-site consultation.
Pohang Service Center (Direct Service Center) 185 Jungang-ro, Buk-gu, Pohang-si, Gyeongsangbuk-do (Jukdo-dong) 054-240-8585 1. Sunroof company (Inalfa) Applicable car model: All New K7. All New Carnival. All New Sorento. (Visit the center every Thursday) 2. Other vehicles: Webasto (Visit the center every Tuesday)
Gwangju Service Center (Direct Service Center) 36 Jukbong-daero, Seo-gu, Gwangju (Nongseong-dong) 062-371-8585 1. Maintenance reservations (including sunroof, audio, and glass) can be made through the integrated reservation call center (062-371-8585, connect ARS number 4/ Inquire at 1899-0200) 2. Cannot work on commercial (truck) vehicles – Auto Q is available 3. Reservations for accident vehicles (sheet metal/painting) are not accepted, stocking consultation 4. Seats can only be received in person on Mondays/Wednesdays/Thursdays (Auto Q Comprehensive) Service available) 5. Audio/navigation reservation (telephone consultation: 070-7012-9759) 6. Business hours: 08:40~17:30 on weekdays (lunch time 12:30~13:30) Closed on Saturdays, Sundays, and public holidays no see.
Daegu Service Center (Direct Service Center) 53 Paldal-ro, Buk-gu, Daegu Nowon-dong 3-ga 053-351-8585 1. For maintenance reservations, contact the Integrated Reservation Call Center (053-351-8585 ARS call number 4/1899-0200) 2. Damaged vehicles (Sheet metal/painting) Reservations are not accepted. Stocking consultation. 3. Sheets can only be received in person (re-order depending on the part). 4. Audio/navigation is stocked without reservation, inspected and maintained in order (1588-7278). 5. Business hours are: Weekdays 08:40~17:30 (Lunch time 12:30~13:30) Closed on Saturdays, Sundays, and public holidays. 6. No work on commercial vehicles 7. Sunroof reservation (053-351-8585, connect ARS number 0)
Daejeon Service Center (Direct Service Center) 89, Daehwa-ro 50beon-gil, Daedeok-gu, Daejeon (Daehwa-dong) 042-621-8585 On Saturdays, unused sheets are received and inspected, then parts are requested and informed when parts arrive.
Busan Service Center (Direct Service Center) 141 Gamjeon-dong, Gaya-daero, Sasang-gu, Busan, Kia Motors Service Busan Office 051-314-8585 Online reservations for sunroof maintenance are not possible. For inquiries, please call 051-314-8585 or 600-6678.
Incheon Service Center (Direct Service Center) 309 Gyeongin-ro, Michuhol-gu, Incheon (378-15, Dohwa-dong), Kia Motors Maintenance Office 032-581-8585 1. Maintenance reservation system operated (prior inquiry required) 2. Functional maintenance, sheet metal/painting maintenance , LPG vehicle maintenance 3. Seat, sunroof, glass, audio, AV (including navigation) maintenance
Jeonju Service Center (Direct Service Center) 246 Palbok-dong 3-ga, Ongoeul-ro, Deokjin-gu, Jeonju-si, Jeollabuk-do, Kia Motors Jeonju Service Center 063-219-8585 – Audio part can be processed in order of natural arrival without reservation. Reservation for panoramic sunroof is requested by phone. .Consumable parts can be replaced quickly with the same product quality by using a nearby Auto Q.
Jeju Service Center (directly managed service center) 12, Sebang-ro 6-gil, Jeju-si, Jeju-do, Hwabuk Il-dong 064-724-8585 1. For maintenance reservations, contact the Integrated Reservation Call Center (064-724-8585 ARS ③ connection/1899-0200) 2. Damaged vehicles (sheet metal/painting) cannot be accepted, please inquire with service partners (comprehensive service) 3. Only seat visit applications are accepted (reservation information depending on parts) 4. Audio/navigation is stocked without reservation and serviced in order 5. Business hours are weekdays :08:40~17:30 (Lunch time: 12:30~13:30) Closed on Saturdays, Sundays, and public holidays! 6. Unable to work on commercial vehicles 7. Sunroof: Reservations are made once a month and are implemented on the reservation date 8. Main number: 064-724-8585
Cheongju Service Center (Direct Service Center) 315 Saun-ro, Heungdeok-gu, Cheongju-si, Chungcheongbuk-do (Sinbong-dong) 043-275-8585 1. Sunroof (Panorama-Webasto Donghee) company visits every Tuesday and Friday. ※Please note that every Tuesday and Thursday from August 2016. 2. Sunroof (Inalfa – All New Carnival, All New Sorento R, All New Pride, All New Carens, All New K7) Visit every Thursday. 3. Residing in the audio-related center (Monday to Friday) – Always on standby. 4. All New Carnival High Limousine special equipment company – Visit every Wednesday. 5. After visiting (inspecting) the seat-related center, we will fill out a maintenance request form and guide you to a seat specialist company.
Kia Motors Comprehensive Service
seoul
Company Name Address Phone Number
Dongbu Motors Co., Ltd. (comprehensive service) 149 Songi-ro, Songpa-gu, Seoul, Dongbu Motors (Garak-dong) 02-2043-2266
Suseo Gwangpyeong Motor Co., Ltd. (Comprehensive Service) 9 Bamgogae-ro 5-gil, Gangnam-gu, Seoul (Suseo-dong) 02-2226-0167
Any Motors Co., Ltd. (Comprehensive Service) 48 Achasan-ro 13-gil, Seongdong-gu, Seoul (Seongsu-dong 2-ga) 02-461-8585
Handok Automobile Maintenance Co., Ltd. (Comprehensive Service) 618 Dobong-ro, Dobong-gu, Seoul (Chang-dong) 02-905-8585
Corporation Service Center (Comprehensive Service) 2 Guro-dong-ro, Guro-gu, Seoul (Garibong-dong) 02-864-1311
Daelim CS Co., Ltd. (Comprehensive Service) 32 Dobong-ro 140-gil, Dobong-gu, Seoul (Chang-dong) 02-991-8585
Daesung Auto Maintenance (Comprehensive Service) 150 Beotkkot-ro, Geumcheon-gu, Seoul (Doksan-dong) 02-853-0300
Daeil Car Love Automobile Co., Ltd. (comprehensive service) 24 Jungnangcheon-ro 14-gil, Jungnang-gu, Seoul (Junghwa-dong) 02-437-7979
Sangsin Maintenance Co., Ltd. (comprehensive service) 287 Siheung-daero, Geumcheon-gu, Seoul, Siheung-dong 02-802-5551
Songil Automotive Industry Co., Ltd. (comprehensive service) 25 Munjeong-ro 4-gil, Songpa-gu, Seoul (Munjeong-dong) 02-404-1193
Hyundai Gangnam Service Co., Ltd. (comprehensive service) 26 Mabang-ro, Seocho-gu, Seoul (Yangjae-dong), Hyundai-Kia Automobile Service 02-575-1900
Dogok Industrial Co., Ltd. (comprehensive service) 45 Nambusunhwan-ro 381-gil, Gangnam-gu, Seoul (Dogok-dong) 02-575-7666
Seongwoo Automobile Industry Co., Ltd. (comprehensive service) 26 Wangsimni-ro 16-gil, Seongdong-gu, Seoul (Seongsu-dong 1-ga), Seongwoo Automobile Industry Co., Ltd. 02-498-1885
Dongnam Motors Co., Ltd. (Comprehensive Service) Seoul