There are times when you need to call the customer center directly due to various variables such as cancellation, delay, and schedule change.
Air Busan provides not only online consultation but also phone consultation (ARS) service!
Let’s find out about the customer center phone number and operating hours below.
Air Busan – Customer Center
1. Customer Center Phone Number
Air Busan Reservation Center: 1666-3060
Overseas: (+82)-70-7997-3060
Group Reservation Inquiry (10 or more people): 1666-6265
The Air Busan Reservation Center phone number is 1666-3060. Please note that call charges apply when using the reservation center!
If you want to connect to a counselor through the reservation center, press 1666-3060 ➡️ 9 (Connect to Counselor) to quickly connect.
Please note that the international and domestic extension numbers are different for fare information, reservation reconfirmation text messages, and departure/arrival information.
Number International Domestic
1 Fare information Reservation reconfirmation text message
2 Reservation reconfirmation text message Departure/arrival information
3 Departure/arrival information Flight schedule information
4 Flight schedule information –
9 Connect to a counselor Connect to a counselor
*(asterisk) Listen again Listen again
2. Customer Center Operating Hours
Domestic/International: 09:00~19:00 (Open 365 days a year)
Group reservation inquiries: 09:00~17:00 (Excluding Sundays and public holidays)
Air Busan Customer Center operating hours are 09:00~19:00, 365 days a year based on Korean time.
Sometimes, when staying abroad, you may mistake the local time for the time you are calling, so please make sure to check the Korean time.
3. Air Busan Reservation Center Phone Number
If you want to contact us about an issue related to Air Busan reservations, it is recommended to call the contact information below.
This is a table of operating hours by region and city overseas!
Please note that the number is different when calling from Korea and overseas, and (parentheses) indicate the country code.
Local City Operating Hours (Local Standard) When Calling from Domestic When Calling from Overseas
Northeast Asia Tokyo 09:00 ~ 12:00
13:00 ~ 17:00
(Closed on Saturdays, Sundays, and public holidays) jpreservation@airbusan.com
Osaka
Fukuoka
Sapporo
Nagoya
Qingdao 08:30 ~ 12:00
13:00 ~ 17:30
(Closed on Saturdays, Sundays, and public holidays) 0532-8578-3110 (+86) 532-8578-3110
Xi’an 029-8928-7137 (+86) 29-8928-7137
Yanji 0433-252-0233 (+86) 433-252-0233
Sanya 0898-8802-4917 (+86) 898-8802-4917
Ningbo 0574-5658-5991 (+86) 574-5658-5991
Shenzhen 0755-8652-3060 (+86) 755-8652-3060
Chengdu 028-8313-6533 (+86) 28-8313-6533
Taipei 09:00 ~ 12:00
13:30 ~ 17:00
(Closed on Sat, Sun, and Public Holidays) 02-2516-3355 (+886) 2-2516-3355
Hong Kong 09:00 ~ 17:00
(Closed on Sat, Sun, and Public Holidays) 3489-6320~1 (+852) 3489-6320~1
Macau 8898-2327 (+853) 8898-2327
Southeast Asia Cebu 09:00 ~ 12:00
13:00 ~ 18:00
(Closed on Sat, Sun, and public holidays) 032-494-7640 (+63) 32-494-7640
Siem Reap Operating days 18:00 ~ 20:30
Non-operating days 13:00 ~ 17:00
(Closed on Sunday, and public holidays) 063-969-965 (+855) 63-969-965
Da Nang 20:00 ~ 02:00 0236-383-2626 (+84) 236-383-2626