Hyundai Home Shopping is an affiliate of Hyundai Department Store Group. It is the largest home shopping company in Korea operated by many customers due to its diverse delivery services, advanced brand strategies, and differentiated customer service operations.
The Hyundai Home Shopping customer center phone number varies depending on the service it supports. It is largely divided into connecting to a customer service representative, automatic order ARS, delivery/product inquiries, and consultation/product complaints. Therefore, you need to know the phone number depending on the service you want to connect to a customer service representative more quickly.
In particular, Hyundai Home Shopping has a more detailed customer service center phone number as it offers shopping through various channels including TV home shopping, online shopping mall Hyundai Hmall, T-commerce, and smart TV-only shopping apps. For more detailed information, please check below.
Supporting 20,000 won in communication costs
In order to support the non-face-to-face activities of the people, the government will support 20,000 won in mobile phone charges for people aged 16 to 34 and 65 or older. In order to provide quick support, a blanket discount from the telecommunications company is provided without a separate application procedure.
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Hyundai Home Shopping customer center phone number
To quickly connect to a customer service representative, use the following phone number.
Distinction phone number
Main phone number 02-2143-2000
Connect to customer service 080-000-0000
Automatic order ARS 080-800-0000
Hyundai Hmall delivery, product inquiry 1600-0000
Mobile Hyundai Hmall 1600-0009
Complaint reception 02-2143-2818
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To cancel, return, exchange, terminate, or withdraw a product, you must contact us within 7 days of purchasing the product. For products such as clothing, accessories, shoes, and sunglasses, you must contact us within 15 days, and for products sold on TV shopping, you must contact us within 30 days of receiving the product to exchange or return it.
When ordering a product, you can change the quantity, color, size, and delivery address directly before completing payment. If you are preparing to order after payment, you can change it after talking to a customer service representative.
The refund processing period for all products purchased from Hyundai Home Shopping is within 7 days. If you want to return an item, you can apply at any time within 7 days for Hmall products and within 30 days for home shopping products. However, since certain products may be within 15 days or 7 days, it is recommended to contact the customer service center.