Today I will post about KB Securities Customer Center.
KB Securities Customer Center responds meticulously and promptly to various inquiries and requests from investment customers 24 hours a day, 365 days a year, and is a reliable partner for the safety and convenience of investment.
☞ Go to KB Securities
KB Securities website
☞ Go to customer center phone consultation/ARS information
KB Securities | Finance is also shopping!
Customer Center Customer Center Telephone Consultation/ARS Information KB Securities Customer Center Integrated ARS If you call 1588-6611, you can receive a customer center consultation staff connection service and various inquiry/processing services such as ordering through ARS, market price inquiry, and public offering subscription.
www.kbsec.com
☞ Go to customer service
KB Securities
The people’s lifelong investment partner
www.kbsec.com
☞ Go to civil complaint application and processing results
KB Securities | Finance is also shopping!
www.kbsec.com
☞ Go to KB Securities branch information
KB Securities | Finance is also shopping!
www.kbsec.com
1. Main services of KB Securities Customer Center
☎ Telephone consultation:
1577-0000: Inquiries regarding all products, including securities, funds, banking, overseas products, asset management, and pension products
1644-2700: KB Securities PRIME (high-value investors) exclusive consultation
1588-9999: Report financial fraud damage and payment suspension
☎ ARS:
Account/market inquiry, loss/accident report, ARS transaction password registration/change (available 24 hours a day)
Bank transfer/inter-account transfer (available from 00:15 to 23:45 regardless of business days or non-business days)
Chatbot consultation: Available 24 hours a day on the KB Securities website or mobile app
Branch visit: Direct consultation available at over 160 branches nationwide (Business hours: Weekdays 09:00 ~ 18:00)
KB Securities website: Provides various information through FAQs, notices, online inquiries, etc.
☞ Go to information on business hours by business https://www.kbsec.com/go.able?linkcd=m06060000
☞ Go to information on trading hours by market https://www.kbsec.com/go.able?linkcd=m06060000
▣ Customer center phone consultation/ARS information
Telephone consultation/business information
Customer center phone consultation/ARS information
If you contact the KB Securities Customer Center Integrated ARS at 1588-6611, you can use the customer center counselor connection service and various inquiry/processing services such as ordering through ARS, market price inquiry, and public offering subscription.
☎ Customer Center 1588-6611 (ARS work and counseling staff connection service provided)
Customer center contact information and connection shortcut number
▣ How to use the customer center
▶ Available hours for customer center consultation staff
Business days 08:00 ~ 18:00
Financial fraud damage and payment suspension reporting: Consultation available 24 hours a day
※ Branch business is closed after 17:00 on business days, so same-day processing may not be possible depending on the requested business. We ask for your understanding.
▶ How to use Customer Center ARS
For processing tasks such as customer center ARS orders and transfers, ARS agreement and registration of ARS transaction security password are required.
Applications for ARS contracts can be made through HTS, MTS, the website, or by visiting a branch, and registration of an ARS security password (4 to 8 digits) can be made through ARS. (ARS code: 821 menu)
※ When registering a security password through ARS at 1588-6611, registration is possible within 3 days after signing the ARS agreement. Registration is possible at any time through HTS/MTS/homepage media other than ARS.
▶ How to use customer center ARS overseas
International phone number of your country of residence + 82 (country code) + 2 (area code) + 782-7200 (KB Securities service number)
▶ Dedicated number for seniors (connection service provided by dedicated staff for seniors over 65 years of age)
02-6007-9595
※ If you are not over 65 years of age, please call KB Securities Customer Center at 1588-6611.
2. Tips for using KB Securities Customer Center
Before inquiry: Consultation will proceed more quickly if you prepare your customer number, date of birth, password, etc. in advance.
Using ARS: Simple tasks can be handled more conveniently using ARS.
Chatbot consultation: Use chatbot consultation for simple inquiries or checking FAQs.
Visit a branch: We recommend visiting a branch for important work or complex inquiries.
KB Securities website: Various information can be found on the KB Securities website.
3. Conveniently use KB Securities Customer Center anytime, anywhere
KB Securities Customer Center responds to customer inquiries and requests 24 hours a day, 365 days a year through various channels such as phone, ARS, chatbot, and branch visits. If you have any questions or need help regarding investment, please conveniently use the KB Securities Customer Center anytime, anywhere.