With summer just around the corner, the most important thing to maintain a cool indoor environment is to check your air conditioner. LG Electronics is offering the ‘Whisen Air Conditioner Pre-Check Service’ to help customers enjoy a comfortable summer. If you apply for the LG Air Conditioner Pre-Check now, you will receive free travel and inspection fees, and the LG Smart Check app, which utilizes AI technology, will provide a more precise diagnosis.
If you would like to apply for a free LG air conditioner pre-inspection, you can apply below👇
Request a free LG air conditioner inspection
Apply for free LG air conditioner pre-check service
Apply for free LG air conditioner pre-check service
📌 What is the LG Air Conditioner Pre-Check Service?
The LG Air Conditioner Pre-Check Service is a service that checks your air conditioner in advance so that you can maintain a comfortable cooling environment in summer. When air conditioners are not used for a long time, dust may accumulate on the internal filter, refrigerant circulation may not be smooth, and power consumption may increase. To prevent these issues, LG Electronics sends a professional engineer to visit your home and perform a detailed inspection.
Request a free pre-inspection
☑️ Pre-inspection highlights
Cooling performance check: Checking the normal cooling function of the air conditioner
Refrigerant status check: If the refrigerant is low, it can be charged separately
Power and wiring check: Check for safe power connection
Filter and drain hose check: Keep the indoor unit filter and drain hose clean
Outdoor unit health check: Essential checks to improve cooling efficiency
📌 LG Smart Check
LG Electronics offers more precise checks with the LG Smart Check app, which utilizes AI technology. The app wirelessly connects to your product to check key performance without removing parts. It also analyzes real-time operating information and historical data to provide more accurate diagnostics.
☑️ Smart Check Key Features Real-time product health checks
Check the operating status of major components (inverter, fan motor, compressor, etc.)
Analyzes refrigerant status and diagnoses abnormalities
Analyzes power consumption and provides optimization information
📌How to self-check your LG air conditioner
LG Electronics provides a ‘Smart Diagnosis’ function using the LG ThinkQ app so that customers can perform simple self-checks on their own. LG Electronics also provides easy-to-follow self-checking instructions on its official website and YouTube channel.
LG Air Conditioner Self-Check
☑️ Key points for self-checking
Check the power connection: Make sure the plug is plugged in properly
Replace the remote control battery: Check if the battery is dead and replace it
Clean the indoor unit filter: Clean the dusty filter to improve cooling performance
Clean the area around the outdoor unit: Remove debris from the area around the outdoor unit to maximize cooling efficiency
📌LG Best Care Campaign – Discounts on air conditioner cleaning services
For customers who need to clean the inside of their air conditioner along with the pre-inspection service, we are also offering a discounted rate until April 30th.
☑️ Discounted cleaning service offer
Home air conditioners: 10% off the existing cleaning service fee
System ceiling air conditioners: Up to 20% discount
The service is available through LG Electronics’ customer center (1544-7777) and website, and for system ceiling air conditioners, you can contact the B2B customer center (1544-8777) separately.
How to apply for the 📌LG Air Conditioner Pre-Inspection Service
You can apply for the pre-inspection service through LG Electronics’ official website and customer center (1544-7777). If you apply by April 30, travel and inspection fees are free of charge, so it’s a good idea to have it checked in advance. However, if parts replacement or refrigerant injection is required, additional costs may be incurred.
📌[FAQ] Frequently Asked Questions about LG Air Conditioner Pre-Inspection Service
Q1. Can anyone apply for the pre-inspection service?
Yes, any customer who uses LG air conditioners can apply for the service.
Q2. How do I apply for the pre-inspection service?
You can apply through the LG Electronics website or customer center (1544-7777).
Q3. Are travel expenses and inspection fees free?
Yes, if you apply by April 30, 2025, travel expenses and inspection fees are free. However, additional costs may be incurred if parts replacement and refrigerant injection are required.
Q4. How long does the inspection take?
The inspection is usually completed within 30 minutes to 1 hour. However, the time required may vary depending on the content of the inspection.
Q5. How can I get a discount on the air conditioner cleaning service?
If you apply by April 30, you can get 10% off for home air conditioners and up to 20% off for system ceiling air conditioners.
Q6. How do I utilize the ‘LG Smart Check’ app?
By installing the LG Smart Check app on your smartphone and connecting it to your air conditioner, you can wirelessly check the product status and receive AI-based diagnostics.
Q7. Is there any way I can do the pre-check myself?
You can utilize the ‘Smart Diagnosis’ feature of the LG ThinQ app to check the status of major parts, and you can check how to do it yourself on the LG Electronics website and YouTube channel.
📌Finishing touches
We’ve shown you how to sign up for the free pre-inspection service for your LG air conditioner. It’s important to take advantage of the LG Air Conditioner Pre-Check Service to stay cool this summer. This free service will help you maintain cooling performance, minimize power consumption, and ensure clean air quality. Sign up today and get ready for the hot summer months ahead.