SRT 취소 수수료The no-show problem seems to be happening everywhere, not just in restaurants. Perceptions need to change.
After booking SRT tickets, there are cases where cancellations, time changes, or refunds are made for various reasons. If you are wondering how long before departure you must cancel to avoid a cancellation fee, check the article below.
SRT reservation period
First of all, SRT train tickets are available from 1 month before train departure to 20 minutes before train departure when purchasing on the website. However, in the SRT app, you can purchase tickets right before the train departs.
Home tickets can be issued if purchased on the website, and tickets can be issued as a smartphone ticket from the smartphone app.
Tickets issued via the Internet or mobile device can be refunded via the Internet or mobile device before departure at the departure station.
However, once the train has already departed, refunds can only be made at the station counter. However, tickets purchased on the SRT app can be refunded on the SRT app up to 10 minutes after the train departs.
However, refunds are not possible after the arrival time of the arrival station indicated on the ticket.
# How to cancel/refund
If you made a reservation on the Internet website: Click Refund or Cancel Reservation in the Ticketing/Cancellation menu. If the reserved ticket is not issued before the departure time, it will be automatically canceled and a penalty (15% of the payment amount) will be charged.
SRT Homepage-How to cancel
In the SRT application, after pressing the issuing ticket, press [ticket refund].
SRT application-How to cancel
A cancellation fee (cancellation fee) will be charged depending on the time of refund. It is largely divided into before departure and after departure. The minimum penalty is 400 won to 500 won. I think the penalty fee is too small.
■ Cancellation fee before departure
There is no cancellation fee up to 1 day before departure, and the minimum penalty is incurred from the day of departure to 1 hour before departure. And if you cancel from 1 hour before departure to just before departure time, 10% of the payment amount will be charged as a cancellation fee. A refund will be made after deducting the cancellation fee.
■ Cancellation fee after departure
After departure, a cancellation fee of 15% of the payment amount is charged up to 20 minutes after departure, and a cancellation fee of 40% is charged if canceled 60 minutes before departure. Cancellations between 60 minutes prior to arrival and 70% cancellation fee will be charged, and refunds will not be made after arrival.
Above, we have summarized the SRT cancellation fee. For more information, visit the SRT website.
■ SRT website address: etk.srail.kr/cms/archive.do?pageId=TK0402010000
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