Today, we will learn about the location and contact information of Kyobo Life Insurance Customer Center and Customer Plaza.
Kyobo Life Customer Center and Customer Plaza location and contact information
■ Kyobo Life Insurance Customer Center (Call Center) Information
Telephone number for each business, business hours
Insurance call center
(1588-1001) ARS: 08:00 ~ 23:30 / Counselor: Weekdays 09:00 ~ 18:00
Loan call center
(1588-1010) ARS/agent connection: Weekdays 09:00 ~ 18:00
Fund call center
(1599-7899) ARS: 08:00 ~ 18:00 / Counselor: Weekdays 09:00 ~ 16:00
Trust Call Center
(1599-7899) ARS: 08:00 ~ 18:00 / Counselor: Weekdays 09:00 ~ 15:30
■ Kyobo Life Insurance ARS service code (1588-1001)
1588-1001 → 13-digit resident registration number → Service code → 6-digit ARS password + # input
※ If ARS is not registered or password is not entered, some details of the above service will be changed. (Various payments can only be viewed)
[1] Application for insurance contract loan, repayment [1] Application for insurance contract loan
[2] Repayment of insurance contract loan principal and interest
[0]Contact an agent
[2] Application for various insurance benefits [1] Application for midterm and maturity insurance benefits
[2] Dividend application
[3]Application for cancellation refund
[4] Application for dormant insurance money
[5] Accident insurance payment application (payment order completed)
[0]Contact an agent
[3] Insurance premium payment
[4] Proof of payment,
ARS password, card report,
Application for extension of security card validity period [1] Fax issuance of payment certificate
[2]ARS password management
[3]Card accident report
[4]Application for extension of security card validity period
[0]Contact an agent
[0] Counselor connection [1] Insurance contract loan consultation
[2] Insurance payment, insurance premium, automatic transfer, change of customer information
[3] Cancellation consultation
[4] Accident insurance payment consultation
[5] Resurrection Counseling
Kyobo Securities customer center and branch locations and contact information
■ Insurance ARS service usage hours
ARS: 365 days a year, weekdays and holidays (08:00~23:30)
Consultant connection: Weekdays (09:00~18:00)
■ From overseas, 82-2-2670-5200
■ How to apply for ARS service (guidance)
Please visit the nearest Kyobo Life Insurance Customer Plaza (weekdays from 9:00 am to 3:50 pm) with your resident registration card and bankbook in your name to apply for ARS service use and receive a security card.
■ Information on tasks that can be processed by Kyobo Life Insurance branch
Category Processable business usage time
Customer PLAZA security card issuance, accident insurance application and payment,
Insurance-related consultation, loan consultation, fund/trust product consultation weekdays 09:00 ~ 15:30
(Sub-Customer PLAZA)
Application and receipt of insurance benefits at branch reception desk, application for insurance contract changes/corrections,
Security card issuance and other weekdays 10:00~15:30
Branch insurance subscription and insurance contract consultation weekdays 09:00~18:00
AM Business Group/Team Insurance Agency Opening Consultation and Operation Weekdays 09:00~18:00
Loan window Collateral loan, credit loan consultation and payment Weekdays 09:00~15:50
※ Processable tasks and usage hours may vary by branch.
Shinhan Life (Shinhan Life Insurance) customer center information and customer plaza location information
■ Information on required documents when claiming insurance from Kyobo Life Insurance
Category Required Documents
Own insurance policy
Real name verification certificate (Korean nationals – resident registration card, driver’s license, passport)
※For foreigners, passport, alien registration card, investment identification card issued by the Financial Supervisory Service
agent insurance policy
Power of attorney from the recipient (signature or seal on the confirmation of personal signature)
Seal impression certificate or confirmation of personal signature
Family relationship confirmation document
※ Copy of resident registration or family relationship certificate (general certificate)
Agent’s real name verification certificate
※Representatives are limited to direct descendants and spouses.
■ Kyobo Life Insurance Customer Plaza location and contact information
■Kyobo Life Insurance Customer Plaza metropolitan area location and contact information
Branch Name Address (Location) Phone Number
Yeongdeungpo Customer PLAZA, 1st floor, 96 Yeongdeungpo-ro, Yeongdeungpo-gu, Seoul (Dangsan-dong 2-ga, Yeongdeungpo Customer PLAZA) 02-2187-4558
Dapsimni Customer PLAZA 267 Cheonho-daero, Dongdaemun-gu, Seoul DANA 4th floor Kyobo Life Insurance (Dapsimni-dong, Dapsimni Customer PLAZA) 02-2290-4117
Kyobo Tower Customer PLAZA, 2nd floor, Building A, 465 Gangnam-daero, Seocho-gu, Seoul (Seocho 4-dong, Kyobo Tower Customer PLAZA) 02-3480-4625
Gangdong Customer PLAZA, 6th floor, 1037 Cheonho-daero, Gangdong-gu, Seoul Kyobo Life Insurance Gangdong Customer PLAZA (Cheonho-dong, Sewu Building) 02-486-3134
Gwanghwamun Customer PLAZA, 1st floor, 1 Jongno, Jongno-gu, Seoul (Jongno 1-ga, Gwanghwamun Customer PLAZA) 02-721-2440
Nowon Customer PLAZA, 8th floor, 467 Nohae-ro, Nowon-gu, Seoul (Sanggye 6.7-dong, Nowon Customer PLAZA) 02-934-8454
Suwon Customer PLAZA 1st floor, 477 Gyeongsu-daero, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong, Suwon Customer PLAZA) 031-221-4237
Pyeongchon Customer PLAZA 21st floor, 180, Simin-daero, Dongan-gu, Anyang-si, Gyeonggi-do (Beomgye-dong, Pyeongchon Customer PLAZA) 031-384-6403
Ansan Customer PLAZA, 1st floor, 366 Hwarang-ro, Danwon-gu, Ansan-si, Gyeonggi-do (Gojan 1-dong, Ansan Customer PLAZA) 031-403-1437
Guri Customer PLAZA 1st floor, 209 Gyeongchun-ro, Guri-si, Gyeonggi-do (Inchang-dong, Guri Customer PLAZA) 031-557-6617
Pyeongtaek Customer PLAZA 1st floor, 37 Pyeongtaek-ro, Pyeongtaek-si, Gyeonggi-do (Pyeongtaek-dong, Kyobo Building) 031-653-8458
Seongnam Customer PLAZA 2nd floor, 150 Sujeong-ro, Sujeong-gu, Seongnam-si, Gyeonggi-do (Sinheung 1-dong, Seongnam Customer PLAZA) 031-750-7003
Uijeongbu Customer PLAZA 1st floor, 478 Pyeonghwa-ro, Uijeongbu-si, Gyeonggi-do (Uijeongbu-dong, Kyobo Building) 031-877-2388
Ilsan Customer PLAZA 3rd floor, 1181 Jungang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do (Janghang 2-dong, Ilsan Customer PLAZA) 031-906-4541
Bucheon Customer PLAZA 2nd floor, 209 Gilju-ro, Bucheon-si, Gyeonggi-do Kyobo Life Insurance Bucheon Customer Plaza (Middle East, Solarium) 032-653-4144
Juan Customer PLAZA 2nd floor, 694 Michuhol-daero, Michuhol-gu, Incheon (Juan-dong, Kyobo Life Insurance Building) 032-430-4190
Samsung Life Insurance customer center information and customer plaza location information
■Kyobo Life Customer Plaza location and contact information outside of the metropolitan area
Branch Name Address (Location) Phone Number
Cheonan Customer PLAZA 138 Chungjeol-ro, Dongnam-gu, Cheonan-si, Chungcheongnam-do, 1st floor (Wonsung-dong, Kyobo Life Insurance) 041-556-4420
Daejeon Customer PLAZA 1st floor, 69 Jungang-ro, Jung-gu, Daejeon Daejeon Customer Plaza (Seonhwa-dong) 042-229-5662
Cheongju Customer PLAZA 1st floor, 284 Sajik-daero, Seowon-gu, Cheongju-si, Chungcheongbuk-do (Sajik 2-dong, Kyobo Life Insurance) 043-266-2753
Gupo Customer PLAZA, 2nd floor, 16 Geumgok-daero, Buk-gu, Busan Kyobo Life Insurance Gupo Customer PLAZA (Deokcheon-dong, Taerim Building) 051-342-8310
Jungang-dong Customer PLAZA, 1st floor, 7 Chungjang-daero, Jung-gu, Busan Jungang-dong Customer PLAZA (Jungang-dong 4-ga, Kyobo Life Insurance Building) 051-602-7106
Seomyeon Customer PLAZA, 2nd floor, 658 Jungang-daero, Busanjin-gu, Busan (Bujeon-dong, Kyobo Life Insurance Building) 051-811-7147
Ulsan Customer PLAZA 186 Jungang-ro, Nam-gu, Ulsan, 1st floor Kyobo B/D (Dal-dong) 052-275-2712
Duryu-dong Customer PLAZA 1st floor, Samhee Building, 1780 Dalgubeol-daero, Dalseo-gu, Daegu (Kyobo Life Insurance Duryu-dong Customer PLAZA) 053-620-7514
Suseong Customer PLAZA 2330 Dalgubeol-daero, Suseong-gu, Daegu, 1st floor Suseong (Suseong-dong 2-ga, Customer PLAZA) 053-755-2221
Pohang Customer PLAZA 1st floor, 109 Jungheung-ro, Buk-gu, Pohang-si, Gyeongsangbuk-do (Jukdo-dong, Pohang Customer PLAZA) 054-271-6102
Gumi Customer PLAZA, 2nd floor, 6, Gumijungang-ro 11-gil, Gumi-si, Gyeongsangbuk-do Kyobo Life Insurance (Wonpyeong-dong, Terrace 5 Building Gumi Customer PLAZA) 054-456-7149
Masan Customer PLAZA 1st floor, 409 3.15-daero, Masan Happo-gu, Changwon-si, Gyeongsangnam-do Masan Customer PLAZA (Sangnam-dong, Kyobo Life Insurance Building) 055-223-1643
Changwon Customer PLAZA, 1st floor, 107 Jungang-daero, Seongsan-gu, Changwon-si, Gyeongsangnam-do Kyobo Life Insurance Changwon Customer PLAZA (Jungang-dong, Teachers’ Mutual Aid Center) 055-284-3360
Jinju Customer PLAZA, 2nd floor, 884 Jinju-daero, Jinju-si, Gyeongsangnam-do (Chilam-dong, Kyobo Building Jinju Customer PLAZA) 055-758-3945
Mokpo Customer PLAZA, 1st floor, 304, Baengdae-ro, Mokpo-si, Jeollanam-do Mokpo Customer PLAZA (Sangdong, SL Building) 061-245-6290
Geumnam-ro Customer PLAZA 1st floor, 136 Geumnam-ro, Buk-gu, Gwangju (Numun-dong, Kyobo Building) 062-510-6500
Jeonju Customer PLAZA 389 Kirin-daero, Deokjin-gu, Jeonju-si, Jeollabuk-do, 1st floor (Geumam 1-dong, Kyobo Life Insurance Building) 063-259-5003
Jeju Customer PLAZA, 1st floor, 118 Jeonnong-ro, Jeju-si, Jeju (Idoil-dong, Kyobo Building) 064-721-3905
Hanwha Life Insurance branch location and customer center information
Above we have learned about the location and contact information of Kyobo Life Insurance Customer Center and Customer Plaza.