When I saw the advertisement that K Bank had become a 10 million bank, I realized that the number of internet bank users had really increased. I think Upbit’s deposit and withdrawal account also plays a role. K Bank is a representative internet-only bank along with Kakao Bank and Toss, and has a class that is clearly different from the existing financial sector.
I think the biggest advantage is that it completely eliminates concerns about fees, to the point that it can be said to be completely free from the petty fee competition of the old financial sector. In addition, all work can be done simply with a mobile phone, making it truly fast and convenient.
From deposits and withdrawals and remittances to various deposits, mortgage loans and credit loans! Now, we can say that we have all the necessary financial systems in place. However, as the number of users increases, it seems that various inquiries are also occurring. We will tell you how to find K Bank Customer Center and use it conveniently.
Find K-Bank Customer Center
As mentioned earlier, K Bank is an internet bank and does not have a separate offline branch. If you are using it for the first time, this may be quite awkward, but in reality, there is no problem at all when using it. On the contrary, there is already a convenient system in place that distances us from existing banks. You can use it right away whenever you need it.
To reach K-Bank Customer Center, please use the shortcut below.
If you are using the K Bank app, you can find the customer center right away. On the K Bank app home screen, select All menus at the bottom. You can access the customer center using the first icon at the top.
You can scroll down the entire menu and find it at the very bottom. Please note that both will eventually go to the same menu, so you can use the convenient method.
If you are having trouble using your mobile phone, you can also check it on the website.
K Bank Customer Center
How to use
K Bank Customer Center is divided into chatbot, chat consultation, and phone consultation. There is no need to blindly call and wait. If you know the field you need, it seems like they are already aiming for a service that is provided accurately through a manual.
Just by looking at the customer center menu, it is organized at a glance so you can find it quickly.
– 1:1 chat inquiry
– My inquiry history
– Removing transfer limit
– Accident report/release
– Long-term unused release
– Removing transaction suspension
– issue a certificate
– Check tax exemption limit. application
– name. Change your resident registration number
– Information Use
– terms. manual. Format
– Financial consumer protection
– Remote support
– Emergency service
You can solve the problem you want by clicking on each menu, but you can also simply use the chatbot. You can access it by clicking the green Kbank icon at the bottom right, which can be seen anywhere on the Kbank screen.
These days, chatbots are very well developed, so they are functioning as K-Bank’s customer service center very effectively. This is a system where you enter the desired task as a keyword (word) and the chatbot explains it and guides you through the shortcut menu.
K Bank Customer Center Phone Number
Of course, the K-Bank customer center phone number is also provided separately. If you need phone consultation, you can make a call right away by pressing the call emoticon.
Banking-related customer center phone consultation
1522-1000
Daily 9:00~18:00
* Accident reports such as voice phishing and loss can be reached by phone 24 hours a day.
There’s also an ARS speed dial number listed at the bottom of the phone number, so it’s nice so you don’t have to wait while listening to voice guidance.
Phone number for card delivery and postpaid transportation card inquiries
1522-1155
Weekdays 9:00~18:00
Overseas phone consultation and accident reporting
+82-2-3778-9111
Daily 9:00~18:00
* Accident reports such as voice phishing and loss can be reached by phone 24 hours a day. Please note that this is based on Korea time.
In addition to K Bank’s own check cards, it also issues affiliated credit cards. Please note that we also provide the K-Bank Affiliate Card Customer Center phone number, which is separately connected to the credit card company.
Additional consultation and opinions can be received. We also accept customer feedback that will be helpful in using the service.
You can use the phone number 080-333-0022 if you have an agenda to submit.
We told you how to use the K-Bank customer service center. It’s convenient in many ways, so I’ve never had to make a phone call in the years I’ve been using it, but I hope it will be helpful when I need it. You can also see new information in the following article.