코스트코 반품Because you can purchase so many products at a low price, it seems that you can save about the amount of money by visiting several times.
Aside from selling a variety of products at low prices, I can’t help but think that Costco’s refund policy is great. The no-conditions-refund policy and refund policy for defective products even after several years is really great.
Of course, there are many people who abuse this policy and use it enough to return it. I hope Costco doesn’t discontinue this good policy because of such bad people.
Costco, which has a new refund policy that did not exist in Korea, has a policy called a double guarantee system. The double guarantee system is divided into a product promotion system and a member guarantee system.
A description of each is as follows.
Costco double guarantee system (product guarantee system, membership guarantee system)
The product guarantee system is a policy that provides a full refund at any time if you are not satisfied with the product after purchase. It seems like a lot of people abuse this.
According to Costco’s refund policy, refunds are made only within 90 days of purchase for designated products such as TVs, computers, tablet PCs, cameras, and projectors.
Unless otherwise specified, refunds are possible at any time. I think it’s good to buy Costco products with confidence because you can use them for several months and get a 100% refund.
If you are not satisfied with the product, even if it is a customer’s simple change of mind, we will refund you unconditionally. It seems that Costco’s unique characteristic for customer satisfaction is that it even refunds leftover food or fruits after purchase without any special conditions.
In the case of the membership guarantee system, it is a policy to fully refund the annual fee if you are not satisfied as a member after signing up as a member. This is a policy that refunds the annual fee for one year even if a refund is requested near the end of the year.
However, only the annual fee for the current year is refunded. For example, if you have been a member since becoming a member 5 years ago, the annual fee refund is only for 1 year of the current year, not for 5 years.
Costco refunds or returns are divided into two cases: products purchased in stores and products purchased through an online mall.
Just bring your membership card, the credit card you paid for, and the product you want to refund to the Costco store where you purchased it. If you paid with a debit card or cash, you can receive the payment immediately, so if you paid with cash or debit card, you only need to bring your membership card and the product you want to return.
Even when I refunded, they gave me a refund for no reason. I just said hello, and during the refund, I only asked if the product was defective, and I was paid in cash right away.
It was a product that I had been using for about a month and I wasn’t very satisfied with it, but it was nice to be able to get a refund right away.
Costco refund/return method
If you purchased from an online mall, you can cancel your order from My Page > Order History within 30 minutes of placing your order.
If you wish to make a return on the site, simply click Request Return on the same page. This is also not possible for all items, and returns are possible for some items by returning them directly to the store.
You can also return items purchased online at the store. Returns can be made easily by visiting a Costco store with the product order number and return product.
Costco’s ridiculous refund/return policy seems to give buyers great satisfaction. In the case of other places, not only returns are not allowed, but even if a return is made, there are many cases where a certain fee is deducted. I hope Costco’s policy doesn’t change.
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