Kiwoom Securities
It is a securities company affiliated with Daou Kiwoom Group. This is the company most frequently used by individual stock investors, and I also use Kiwoom Securities domestic and overseas stocks. Low fees attracted many individual investors. It holds more than 80% of the group’s total assets and generates a significant portion of sales. In fact, it is the main affiliate of Daou Kiwoom Group. Overseas stock trading is supported in the US, China, Japan, and Indonesia.
👉 Go to ‘Receive National Tax Service Tax Refund’
👉 Go to ‘Find hidden money in my account’
Find Kiwoom Securities Customer Center
You can find the Kiwoom Securities Customer Center location below. You can check the location, business hours, phone number, etc.
👉 Find Kiwoom Securities Customer Center/Sales Branch Location (Shortcut)
Customer center phone number and operating hours
If you have any questions, please contact the customer service phone number below.
Customer center main number; 1544-9000/1544-9911 is available 24 hours a day.
(Business days 08:00~18:30 / However, only simple work is possible from 18:00~18:30)
For orders only: 1544-4989
Overseas stocks 1544-9400
Account opening 1544-2744
Financial products 1544-9100
Overseas option: 1544-9600
Affiliated institution loan 1644-6960
Domestic stocks 1544-9000
FX margin 1544-9600
ARS (24 hours) 1544-9900
Kiwoom Securities Financial Center Phone Number
Please refer to the business hours table below for account opening, general business, stock and futures options trading hours, etc. Deposit/withdrawal times and ATM/CD usage times are also attached. You can also check business hours (weekdays, Saturdays, Sundays).
Order reception/Securities/HTS phone number 1544-9000/9911
08:00 ~ 18:30 Normal business hours
(However, from 18:00 to 18:30, if
Only public certificate and transfer-related work is possible)
For orders only: 1544-4989
Weekday business hours 08:00 ~ 18:30 normal business hours
(However, from 18:00 to 18:30, if
Only public certificate and transfer-related work is possible)
Verify your identity and receive MMS 1544-4989
Weekday business hours 08:00 ~ 18:30 normal business hours
(However, from 18:00 to 18:30, if
Only public certificate and transfer-related work is possible)
Financial products 1544-9100
Weekday business hours 08:00 ~ 18:30 normal business hours
(However, from 18:00 to 18:30, if
Only public certificate and transfer-related work is possible)
Overseas stock phone number: 1544-9400
Weekday business hours 08:00 ~ 18:30 normal business hours
(However, from 18:00 to 18:30, if
Only public certificate and transfer-related work is possible.
Non-face-to-face account opening 1544-2744
Weekday business hours 08:00 ~ 18:00
Night Desk 1544-8400
Weekday business hours 17:00 ~ 08:00 the next day
ARS service
By using the ARS service, you can quickly use various orders, check current prices, and subscribe to transfer public shares without having to wait. To use ARS orders, you must apply for ARS order service and register an ARS order password.
Frequently Asked Questions
This is a list of frequently asked questions on the Kiwoom Securities website. It may be helpful to check the answers on the website in advance.
Q.Why can’t the contract be concluded?
Q. What are estimated deposited assets? I want to check the current assets in my account
Q. I sold stocks, but I can’t withdraw money. When can I withdraw money?
Q. When ordering, there are several types. What does it mean?
Q. What are the taxes and fees when trading stocks?
Q. When buying and selling stocks, are sales processed (last-in, first-out) in the order of later purchase dates within the same stock?
Q. I received a text message saying that the rental service has been concluded. What is the rental service?
Q.[Unpaid orders] – I received an SMS saying that the pending freezes will end. Can I use the unused orders from the day after the end date?
Q. I deposited money, but it says that the purchase margin is insufficient.
Q. It is a 100% margin account, why do accounts receivable occur? How should I transact to avoid non-receipts?
Q. 1-month fee discount for new customers [stock and futures options]
Q.[Undelivered] – If my account is frozen, can I place an order? (Order restrictions)
Q.[Accounted Accounts] – Is there a way to avoid frozen account accounts receivable?
Q.[Undelivered] – If I sell the day after purchase, will my account be frozen?
Q.[Unreleased] – If my account is frozen, can I do credit transactions?
Q.[Accounted Accounts] – If the account outstanding is frozen, you can use another account opened by Kiwoom.
Q.[Attempted] – If the reverse trade doesn’t work, can’t the account be frozen?
Q.[Receivables] – Where can I check my receivables?
Q.[Receivables] – What are the criteria for generating receivables that are subject to frozen accounts?
Q.[Unsuspected] – What is a frozen account?
Q. Is there a function that will notify you by text message when the transaction is completed?
Q. If the order number is 100, I would like to know whether it is for that item or the entire order number is 100.
Q. Please tell me about the single price arbitrary termination method.
Q. Please tell me about trading warrants.
Q. How do I calculate late fees when a receivable occurs?
Q.What is FOK (Fill Or Kill Order)?
Q.What is IOC (Immediate Or Cancel Order)?
Q. What is a conditional limit price?
Q.What is market price?
Q.What is normal (limited price) order type?
Q. What is the order of order execution?
Q.What is simultaneous asking price?
Q. How long is my order valid?
Q.What is ‘payment’?
Q. I sold stocks, but I don’t know where the money I sold is. Where can I check it?
Q. Can unlisted stocks be traded at Kiwoom?
Q. Even if I do not set up the use of accounts receivable separately, are accounts receivable set to use by default when purchasing stocks?
Q.Do I have to pay a fee even if the transaction is not completed?
Q. Where can I check the fees and tax expenses incurred during a transaction?
Q. How much is the deposit fee?
Q. What are the taxes when buying and selling stocks?
Q. What are the stock trading commissions?
Q. How is the initial price determined when a new listing is made?
Q.What is the expected transaction price?
Q. If I placed an order today but it is not filled, how long is it valid?
Q. I placed an order at 15:25 with Choi Yuri’s limit price, but the order is not placed. Why is that so?
Q. Please tell me about the price limit and asking price unit.
Q. Please tell me about the after-hours market.
Q.What is a pre-order?
Q. I heard that the stocks I own will be delisted. How should I trade them once they are delisted?
Q. Please tell me about the single price after hours.
Q. I bought stocks, but the money is still there (3-day payment)
Q.I don’t want to use misu. What should I do?
Q. How are stocks selected for reverse trading?