We learned about Toss Bank and Toss’ customer center phone numbers, agent connection times, and how to use them. Toss and Toss Bank only provide non-face-to-face consultation services, so in-person consultation is not possible.
It is said that there are no branches at all, but a customer center where consultation is available 24 hours a day. In addition, you can use chat, email reception, etc.
Being an internet bank has its advantages, but I think it could also be a disadvantage in that you can’t go to the bank in person and receive consultation when a problem or question arises. When someone is in a hurry, they want to go and have a face-to-face consultation.
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Toss Bank Customer Center Phone Number
‘Toss’ and Toss Bank’s customer centers are operated together. The main customer service phone number is 1599-4905. It is open 24 hours a day, and if you want to connect directly to a counselor, call 1599-4905 and press 0. Number 1 is the open banking automatic transfer text management menu, and number 2 is the remittance details confirmation menu.
Phone number: 1599-4905 (24 hours a day, 365 days a year)
Email: support@toss.im
Customer Center Speed Dial Menu
No. 1: Open banking automatic transfer text management
No. 2: Check remittance details
Number 0: Consultant connection
For general consultation, call 1599-4905 above, and for financial damage, fraud consultation, voice phishing report, etc., call 1661-4905. They say you can report identity theft, voice phishing, report illegal cell phone activation, and report second-hand transaction fraud.
Toss fraud, financial damage reporting phone number: 1661-4905
phone number
Additionally, you can also submit complaints on the Toss website. After entering and submitting the information on the Toss website customer center page, you will receive a response via email.