Find out how to use Heungkuk Fire & Marine Insurance’s customer center and phone numbers. There was even a news article that said that the job of insurance planner will soon disappear because these days people search for and sign up for insurance directly on the Internet. Direct insurance means that you sign up for insurance yourself online.
These days, there are many cases where people research their own insurance and process tasks, such as filing insurance claims, directly via the Internet. Of course, you can also use the customer center through the Heungkuk Fire & Marine Insurance website. Let’s find out how.
If you go to the Heungkuk Fire & Marine Insurance website, you can use all services such as insurance contract inquiry, contract change application, payment, cancellation, refund application, loan application, insurance claim, and certificate printing online.
Heungkuk Fire & Marine Insurance-Homepage
It is also a good idea to apply online. However, if it is urgent or you absolutely need to connect with a counselor, the fastest and most accurate method is to call customer service.
Of course, please note that there is a waiting time when the Heungkuk Fire & Marine Insurance customer center has a high call volume. It is said that many calls come in on weekends, the day after public holidays, the beginning of each month, and the last day of each month.
How to claim Heungkuk Fire & Marine Insurance long-term insurance?
If the insurance amount is less than 1 million won,
1) You can file an insurance claim by uploading the required documents on the Heungkuk Fire & Marine Insurance mobile app or website.
2) You can call the call center and receive Heungkuk Fire & Marine Insurance’s fax number and then send the documents by fax.
If the insurance amount exceeds 1 million won, the original documents must be submitted by registered mail or directly to the Financial Plaza. You must call the customer center to receive information on the required documents and the address to which the registration will be sent.
# How to find the location of Heungkuk Fire & Marine Insurance Branch Financial Plaza
On the Heungkuk Fire & Marine Insurance website, select Customer Center > User Guide > Find Location/Service Network. The screen below will appear, where you can select the required task, then select the city, province, district, county, etc.
Heungkuk Fire & Marine Insurance – Find a branch
Heungkuk Fire & Marine Insurance Customer Center Phone Number and Fax
Heungkuk Fire & Marine Insurance’s customer center phone number is 1688-1688 (toll-free number is 080-874-0000). When calling from overseas, dial +82-2-6260-7995.
Emergency response to car accidents is available 24 hours a day, 365 days a year. Other consultation and business hours are from 9:00 to 18:00 on weekdays, and are not open on Saturdays, Sundays, and public holidays.
Heungkuk Fire & Marine Insurance Customer Center ARS speed code information
No. 1: Car accident report (*Opens 24 hours a day, 365 days a year.)
No. 2: Emergency dispatch request for car breakdown
Number 3: Inquiry about new insurance subscription
No. 4: Disease and accident insurance claim
No. 5: Long-term insurance consultation, including long-term insurance premium payment, change, and cancellation
No. 6: Car insurance consultation
No. 7: Loan consultation
No. 8: Certificate issuance
No. 9: Issuance of insurance premium certificate for income deduction
Number 0: Connect to a counselor
For people with disabilities, the dedicated customer service phone number is 1811-0427. When using the Sonmal Joint Center, just press 107. At this time, real-time three-way consultation is conducted between the counselor and the real estate agent.
Heungkuk Fire & Marine Insurance’s customer center phone numbers for each service are as follows.
For long-term insurance subscription inquiries and consultations, call 1877-6088.
Credit Loan 1877-5208
Eyu Direct 1688-2688
Bancassurance 1688-2002
Sold out monitoring 1688-6997
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Above, we learned about Heungkuk Fire & Marine Insurance, Auto Insurance, and Direct customer service phone numbers and how to use them. Heungkuk Fire & Marine Insurance’s main number is 1688-1688, and when making an insurance claim, you must call the customer center and receive separate instructions for the fax number or registered mailing address.
Since the fax number is issued for one-time use, you must receive a text message with the virtual fax number from the customer center or apply for the ‘Receive mobile fax address text message’ service on the Heungkuk Fire & Marine Insurance website. You can select an insurance claim method from the [Compensation > Disease/Injury/Property Insurance > Insurance Claim Information] menu and check it on Mobile Fax.